India Infoline Finance [IIFL] Complaints & Reviews

Address: BINDRABAN, Palampur, District Kangra. Himachal Pradesh

My DMat and Trading Accounts have been transferred to IIFL from KARVY STOCK BROKING LIMITED. As desired by IIFL I submitted them POA with Rs.20/- stamp paper duly signed by me on 31.5.21 which stands delivered to IIFL on 5.6.21 and my Trading Account with IIFL by as been activated. But to my surprise, I m not able to see or watch my holdings transferred from KARVY STOCK BROKING LIMITED to IIFL in my trading account. I have repeatedly talked to customer cell of IIFL and sent emails to them to enable me watch my holdings, but despite my having sent them photos of POA nothing has been done by IIFL, so far. Kindly help me by instructing IIFL to enable my trad and DMat account to see my holdings therein.

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2021

India Infoline Finance [IIFL] Customer Care's response Dear Sir, We need to discuss the concern raised by you. You can get instant replies to your queries on Ask IIFL our chatbot . Kindly call on [protected] or write to [protected]@iifl.com for any concern.Warm Regards,
Sapna
IIFL

Jul 08, 2021

Updated by Brahama U have tried to get solution to my problem from ASK IIFL but everytime watched evasive and dodging replies and what to talk of your chatbox and Whatsapp chat, which is completely useless and time wasting to solve my problem.
My request is to guide me as to how I can reach and watch my holdings transferred from Karvy Stock Broking Limited to IIFL at the earliest.

Jul 19, 2021

Updated by Brahama IIFL Securities have done nothing to solve my problem. Rather IIFL has asked me to take up the matter with NSE or BSE, who can help me to enable me to watch my Securities in my DMAT ACCOUNT with IIFL. It is really strange. I have also written to NSE in this refard but they never reply to any queries or complaint. Very sad state of affairs to get redressal to our problems.

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Address: Gurgaon

Sir,

I have paid Rs.3540.00

Dear Customer, We have received payment of INR 3540.00 against your Loan No IL10143469 on 21/05/2021 2:59:49 PM.It has been credited to loan account -IIFL - IIFLFL

For home loan but neither any official communication has been given about not sanctioning of home loan nor about paid has been refunded to us.

This is unethical actions of the company....

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Address: श्रीमान शाखा प्रबंधक, कंम्पनी का नाम iifl Securities limited .... कम्पनी का पता IIFL Securities Limited CIN: L99999MH1996PLC132983 IIFL House, Sun Inf

श्रीमान शाखा प्रबंधक, Nirmal jain
कंम्पनी का नाम iifl Securities limited ...
कम्पनी का पता IIFL Securities Limited
CIN: L99999MH1996PLC132983
IIFL House, Sun Infotech Park,
Road No. 16V, Plot No.B-23,
Thane Industrial Area,
Wagle Estate, Thane - 400604
Salary n milne par mai shikayat kar rha sir mujhe 31 May 2021 company terminate kar di thi but salary abhi tak nhi di please help

Aug 8, 2021

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

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India Infoline Finance [IIFL] Customer Care

from Mumbai, Maharashtra

Jul 8, 2021

Verified Support

Dear Sir, We request you to revert us with your employee code or contact to HR team in this regards. Warm Regards,
Sapna
IIFL

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Address: श्रीमान शाखा प्रबंधक Nirmal jai नाम iifl Securities limited .... कम्पनी का पता IIFL Securities Limited CIN: L99999MH1996PLC132983 IIFL House, Sun Inf

महाश्य,
इस पत्र के माध्यम से आपको सूचित करना चाहता हूँ की मई 31 माह का वेतन मुझे नही मिला है जिस कारण मुझे और मेरे परिवार को आर्थिक तंगी का सामना करना पड रहा है। मेरा आय का और कोई दूसरा स्रोत भी नही है। मै इस कम्पनी मे पिछले 2020 वर्षो से काम कर रहा हूँ लेकिन कभी भी वेतन में विलंब नहीं हुआ।
कई बार मेल किया hr को कॉल भी किया लेकिन मेरे सभी नंबर ब्लैक लिस्ट में कर दिया एस लिए कंपनी के तरफ से मुझे सपोर्ट चाहिए
मैं बार बार मेल कर रहा हूं, HR prathmesh Joshi टीम सपोर्ट नहीं कर रही है न प्रबंधन टीम के तरफ से अभी तक कोई मेल नहीं मिला आप बताय मैं क्या करू जिसे आप सैलरी भेज सके
मुझे सिर्फ समय बता दिजिए मेरी सैलरी कब तक में ट्रांसफर करें ग नहीं करना चाहते हो तो मेल पर बोल दो सैलरी नहीं चाहिए तो नआप का टाइम खराब हो न मेरा

Aug 9, 2021

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2021

India Infoline Finance [IIFL] Customer Care's response Dear Sir, We request you to revert us with your employee code or contact to HR team in this regards. Warm Regards,
Sapna
IIFL

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Address: Mulund Mumbai 400080

Poor Service, after so many mails they don't have courtesy to reply their existing customer on mails, I have mailing for 2 months but no single reply received from IIFL

I have received mail from IIFl for GOVT subsidy of credit interst of Rs. 410 but IIFl adjusted in my last EMI by showing Interest billing of rs. 577.83.

AS per welcome letter my interest should be 113/- but iIFL taken my subsidy given by GOVt

Thanks Regards

Ritu Gurav

Aug 9, 2021

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2021

India Infoline Finance [IIFL] Customer Care's response Dear Sir,
With regards to your query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns or provide loan ac number to assist you.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL

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Address: 8th Floor, Empresa building, 2nd Rd, Ram Krishna Nagar, Khar West, Mumbai, Maharashtra 400052

I have taken a loan paid of 21 months. Three months payment is pending. You people are calling to my contact. Suicide will come from your end. I have recorded all the conversation .you have no rights to contact my personal contact list. I need a solution for every call you have made to my contact. You people need to pay me back in the returns .

Aug 9, 2021

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2021

India Infoline Finance [IIFL] Customer Care's response Dear Sir,
With regards to your query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns or provide loan ac number to assist you.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL

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Anuragsuresh

Jul 5, 2021

They are cheating people

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Address: House no 95, Chander nagar, sector 15 part 2, gurugram

My home loan is going on with this bank from past 5 years and they are only deducting interest amount without principle amount deducted since 5 years. They are not reducing the interest rate as per base rate of RBI. On the other hand, they have also imposed me with heavy fine amount which got deducted from my bank account automatically. And also when I’m trying to contact them they are not responding to my emails and website. I am very disappointed with their services.

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2021

India Infoline Finance [IIFL] Customer Care's response Dear Sir,
With regards to your query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns or provide loan ac number to assist you.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL

Jun 30, 2021

Updated by Yogendra10 I have already raised a request on your website but did not get any response on that. I have also emailed on 3 levels official department still no response from them. Tried every available contact no references but they are not working. If you want me to provide you the loan agreement number I.e 739073. Resolve my issue ASAP.

Jul 05, 2021

Updated by Yogendra10 My issue has not been resolved yet and no one tried to contact me regarding my issue. Very disappointed with the services of this bank

Jul 07, 2021

Updated by Yogendra10 Hello Team,

We have received the closure report on 30th June 2021 for our loan account with your bank i.e. 739073.

There were few points missing in the closure report. Following are the points:

1. No principle amount was deducted for 5 years on our EMI.

2. The ROI included on our EMI was 10.55% and above which is not as per the RBI guidelines.

3. We were imposed with heavy fines unnecessarily.

So, please send the closure report again after recalculating above mentioned points. Also, I am ready to pay the genuine amount as per RBI guidelines.

Please do the needful ASAP.

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I am Raparthi saideep I took many loans from krazybee and I paid but the last loan amount took by my friend in the name of me but payment was delayed so closed that amount in krazybee by they didn't update to iifl so I complained to iifl they are rude and not taking any activity. my loan number is SL1294089. below picture is the screenshot took after cleared my loan amount. please take immediate action.

Jun 30, 2021

Complaint marked as Resolved

I called them so many times and I messaged them in various social media platforms and I raised so many tickets at last they cleared it

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Jun 29, 2021

Updated by saideep_r Iam calling IIFL they are responding rudely and they are not updating anything I have so many service requests which are didn’t resolved and they are not calling me back. Below images are my service request numbers

Verified Support

Jul 12, 2021

India Infoline Finance [IIFL] Customer Care's response Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL

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Address: Thane

It has been almost 2 years since I have left the company and they have still not provided me relieving letter. They don't even reply to email.

Jun 26, 2021

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

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India Infoline Finance [IIFL] Customer Care

from Mumbai, Maharashtra

Jun 25, 2021

Verified Support

Dear Sir, We request you to help us with your contact number and employee code to check and assist you.
Warm Regards,
Sapna
IIFL

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I have taken a loan from krazybee and which I have cleared it in 2020 .

I have not taken any loan from IIFL, after all, it is showing that I have taken a loan from them and have some unpaid amount. they have messaged me the legal documentation.
what is this problem due to this my cibil report is getting bad effect.
phease help me to get out of it .

Aug 8, 2021

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2021

India Infoline Finance [IIFL] Customer Care's response Dear Sir,
With regards to your query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns or provide loan ac number to assist you.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL

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Address: Anjar

Dear team,

I have worked in iifl as branch manager 2.5 years and left job as on 28/04/2021 now i am waiting for my relieving but i got notice for recovery of gl.i dnt knw which kind of recovery i had already cleared inventory audit and no spuroius or other thing found but now they are asking to pay gl recovery. Its totally harassment.i need my relieving letter i have to submit to my current organization pls help i have no money to pay if i will not get reliving i will lost my this job. I am too much worried also no one is helping me senior staff. My code c165791 my number [protected]

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

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India Infoline Finance [IIFL] Customer Care

from Mumbai, Maharashtra

Jun 25, 2021

Verified Support

Dear Sir,
With regards to your query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns or provide loan ac number to assist you.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL

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saideep_r

Jun 28, 2021

They are not responding after requesting in call and in website they don’t even have mailing system when ever we are mailing we get response as it is not valid or emails are not allowed. Below images are proof of their mail response

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This is corona time but iifl branch manager contunies call pay intrest i m giving time any time msg auction my gold rbi guideline without paper advertisment on auction process auctully my time 23 month only tenure month this is bad ur service sorry to satff was not trend i will se u incourt
mayank pal journalist
Dd news

Aug 8, 2021

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2021

India Infoline Finance [IIFL] Customer Care's response Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL

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I never take any loan from iifl but it’s shown on my credit score and send me legal notice link or msg...

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Hi,

One of IIFL RM Tanish Sharma visit me and convenience for the better rate and subsidy. With all his advise I have registered the property under my name.

For the same I have paid more than 1 Lakh processing fee, Insurance, Document and RM Fee etc.

Know RM is not attending my call and IIFL refused for subsidy stating female ownership is must.

By the time while applying for loan I have confirmed more than 100 times for subsidy. Later he showed that this is the subsidy form please sign and confirmed me as a evidence that I am applying.

Why IIFL processing the loan when they are not aware about govt. Rules and policy.

I have loss of subsidy 2.67 and the loss of 1 Lakh which I have spent unnecessary for insurance, processing fee, Documentation fee and RM Fee.

Thanks,
Rakesh

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2021

India Infoline Finance [IIFL] Customer Care's response Dear Sir,
With regards to your query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns or provide loan ac number to assist you.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL

Verified Support

Jun 25, 2021

India Infoline Finance [IIFL] Customer Care's response Dear Sir,
With regards to your query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns or provide loan ac number to assist you.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL

Jul 03, 2021

Updated by Rakesh Karwa Tried to connect with customer care with multiple channels but no proper response. We will be waiting in queue for an hour but no response at all.

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Rakesh Karwa

from Jaipur, Rajasthan

Jul 3, 2021

Tried to connect with customer care with multiple channels but no proper response. We will be waiting in queue for an hour but no response at all.

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Address: VIJAYAWADA

I am Lakshmi kumari.We have took an IAS course near byjus with our registered number [protected] on date 07 April 2021.We are unexpectedly stucked in crisis as my husband was admited in hospital.Due to these pandemic times we are suffering alot financially and its all happened in sudden.We understood that we had got in to severe conditions and we cant afford to pay the EMI's even.Keeping all these in mind, we applied for cancellation before...

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Address: Hyderabad

I have taken home loan from IIFL home loans and account number is IL10018090 and pre-closed the loan in the month of May

IIFL home loan has shared me the foreclosure statement

As per shared Foreclosure Loan statement, amount need to be paid is 29, 64, 538.19

but I paid the amount of 30, 11, 832

7th May 2021 = 9, 00, 000
10th May 2021= 9, 00, 000
11th May 2021= 25, 832
13th May 2021= 5, 55, 000
15th May 2021= 5, 00, 000
28th May 2021= 1, 31, 000

Total= 30, 11, 832

I paid more money than mentioned in foreclosure statement. So, i request IIFL to initiate the refund amount
30, 11, 832 - 29, 64, 538.19= 47, 294 rupees

Regards,
Ravinder

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2021

India Infoline Finance [IIFL] Customer Care's response Dear Sir,
With regards to your query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns or provide loan ac number to assist you.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL

Jul 07, 2021

Updated by k ravinder I have recieved call from IIFL main branch but it was not satisfactory,
total refund amount is 47, 000 approximately but refunded only 12, 400 .

IIFL team said that they will look into additional EMI 25, 600 which was automatically deducted from my account on 10 May 2021 at4:PM will be refunded but nothing i have recieved.

As on May 10 May 10 2021 foreclosure amount was 11, 92, 316.
I paid all the amount but additionally IIFL has deducted 25, 831 EMI money.

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Address: BALASINOR, GUJARAT

Dear Sir,

Myself Yogesh Sharma. I have visited the Balasinor branch as on 16.06.2021 at 3:50 PM with my mother for the repayment of the loan amount. When I reached there, staff didn't allow to enter the office and said that its lunch time and its take 1 hour or more. On the basis of request they allow to enter the office but Mr Ritesh Patel told that its take 1 hour or more and don't ask to do it early and rudely behave.

Is there any fixed time for the lunch break?
On lunch break, office are workable or closed ( because all the staff having a lunch together) ?
Whether staff are train properly for how to behave with the customer?

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2021

India Infoline Finance [IIFL] Customer Care's response Dear Sir,
With regards to your query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns or provide loan ac number to assist you.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL

Jun 29, 2021

Updated by Yogesh Sharma 03 Dear Sir,

My complain was regarding the behavior of your office staff as i mentioned earlier.

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Its been several times, since im senting the mail for the similar issue.

The amount of Rs 10, 000 which i had transferred to your demat account has not been credited yet. Its been almost two weeks without any action.

Transaction id: [protected]
Reference id:[protected]

Kindly revert my cash back.

Aug 5, 2021

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

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India Infoline Finance [IIFL] Customer Care

from Mumbai, Maharashtra

Jun 25, 2021

Verified Support

Dear Sir, We are unable to trace your customer account details. You can get instant replies to your queries on Ask IIFL our chatbot . Kindly provide your login id/contact no.or call on [protected] or write to [protected]@iifl.com to resolve the concern.Warm Regards,
Sapna
IIFL

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Address: No 11, Ground Floor, Admas Chamber, Richmond Rd, Bengaluru, Karnataka 560025

I have raised the request on 24rthapril for forclosure letter still i didnt get any response from IIFL.
here it self i have raised 4rth time complain still no update whenever i am calling they are saying you will get this week but not getting.

RBI should cancel the license for this bank. IIFL is the worst bank in india.

Aug 5, 2021

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

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India Infoline Finance [IIFL] Customer Care

from Mumbai, Maharashtra

Jun 25, 2021

Verified Support

Dear Sir,
With regards to your query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns or provide loan ac number to assist you.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL

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Address: E-102, Sail Savli Tower, Nalasopara West

Dear sir,

Hope you are doing well,

I am Sujit Jha, I have home loan account in IIFL, my account number is IL10087073

My loan was started from Nov 2020 and from Jan 2021 my 1st EMI is started,

Now it's almost 6 month completed, but still I did not get my CLSS Id number to my registered mobile number, as well as in my mail,

I keep checking in IIFL app also to see status of my clss but no response . I raise a request also related to my clss status but still no response from your side my ticket number is 2241326

I have filled undertaking form also which I am attaching here with this mail.

I am requesting you please provide me feedback as soon as possible.

Regards

Sujit Jha

LOAN ACCOUNT NO : IL 10087073

May 7, 2022

Complaint marked as Resolved

I received my clss thanks

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Jun 28, 2021

Updated by connectsvj Still no response

Verified Support

Jul 03, 2021

India Infoline Finance [IIFL] Customer Care's response Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL

Jul 03, 2021

Updated by connectsvj I did not received any updates related to my CLSS, how can it be satisfactory,

India Infoline Finance [IIFL] Complaints & Reviews

File a complaint to India Infoline Finance [IIFL]

India Infoline Finance [IIFL] reviews & complaints page 18

Non watching /Tracking of Holdings transferred from KARVY STOCK BROKING LIMITED to IIFL I. Trading account activated by IIFL

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Non refund of initial fee Rs.3540.00 due to non sanction of home loan

Employee ki 2 month se salary n mile par

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31 2021

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Personal Loan

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Harassed

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Regarding EMI

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Regarding fake court notice, unethical behavior, lies, scam, many more

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IIFL not providing relieving letter

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Wrong cibil reported.

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Regarding notice for gl recovery 6 lakh above and not providing relieving letter

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Gl15565758

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Regarding fake loan notice

Home Loan - Fraud

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Request to stop loan process of IAS course we took in BYJU'S as we applied for cancellation refund before they attempted delivery

IIFL home loan need to refund the money which it has deducted more from my account after Foreclosure of my loan

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Rude Staff Behavior

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Fund not credited 10,000 inr

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Foreclosure letter

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CLSS Status of My Loan Account IL 10087073

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India Infoline Finance [IIFL] Complaints & Reviews

File a complaint to India Infoline Finance [IIFL]

India Infoline Finance [IIFL] reviews & complaints page 18

Non watching /Tracking of Holdings transferred from KARVY STOCK BROKING LIMITED to IIFL I. Trading account activated by IIFL

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Non refund of initial fee Rs.3540.00 due to non sanction of home loan

Employee ki 2 month se salary n mile par

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31 2021

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Personal Loan

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Harassed

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Regarding EMI

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Regarding fake court notice, unethical behavior, lies, scam, many more

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IIFL not providing relieving letter

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Wrong cibil reported.

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Regarding notice for gl recovery 6 lakh above and not providing relieving letter

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Gl15565758

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Regarding fake loan notice

Home Loan - Fraud

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Request to stop loan process of IAS course we took in BYJU'S as we applied for cancellation refund before they attempted delivery

IIFL home loan need to refund the money which it has deducted more from my account after Foreclosure of my loan

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Rude Staff Behavior

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Fund not credited 10,000 inr

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Foreclosure letter

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CLSS Status of My Loan Account IL 10087073

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