[Resolved]  India Infoline Finance [IIFL] — very very poor service of iifl securities...

Address:F-6, Flat No- 6238, Alok Vihar-2, Sector-50, Gautam Buddh Nagar, Uttar Pradesh, 201301

Never open an account with iifl. This is basically a one man show business.
You will be trapped if you open a account with them. There is not any rule regulation of their company. Now a days they are giving opportunity to open an zero balance account. Friend i am requesting you don't be trapped. There are doing fraudulent with their customer.
1) once you open an account with them then they will ask for pay of rs. 25k for reducing the brokerage charges.
2) they don't have any facility to speak with relation ship manager because mobile phone does not available in office time.
3) if you send any email to rm and his bm then both will be block you.
4) their main motive is do not retain the client. Actual motive is how to snatch his client's investment.
5) if you send an email for changing the rm then they will not accept it because of no digitization... Need hard copy request...
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Jan 9, 2020
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2019
India Infoline Finance [IIFL] Customer Care's response
Dear Customer,

We are sorry to hear about your bad experience. We are known for our exceptional attention in details to all our clients. Your relationship means a lot to us.We have raised this issue with our senior officials and you will receive feedback shortly.

Team IIFL.
Verified Support
Dec 07, 2019
India Infoline Finance [IIFL] Customer Care's response
Dear Customer,

We have replied your query via E-Mail dated 04th December'19. We request you to check the same and in case of any issues do write back to us.

Further for any assistance in future you can call our Customer Service on [protected] or you can mail us on [protected]@IIFL.com

Regards,
Team IIFL.
Dec 08, 2019
Updated by sunit.bhakat
Received following email from your end...Please do not lie and close this matter...

Your ticket has been created with the ticket ID: 810487 and subject: Again a new complaint against Mr. Sushant Our customer service team will review it and

respond shortly.
Regards,

IIFL
Dec 08, 2019
Updated by sunit.bhakat
Without any further delay, please close this issues immediately. I have already lost 3 months for losing huge amount. please advice who will pay off it. It is clear that IIFL a cheat fund company. Their policy is cheated the customer. They don't have any guts to close the any issues...only pass the time...
Verified Support
Dec 09, 2019
India Infoline Finance [IIFL] Customer Care's response
Hi,

We have raised this issue with our senior officials and you will receive feedback shortly.

Team IIFL.
Verified Support
Dec 09, 2019
India Infoline Finance [IIFL] Customer Care's response
Hi,

We understand that our officials tried to contact you in this regard but you were not contactable.

Request you to kindly let us know the convenient date and time and alternate number when our officials can contact you and address your query.

Team IIFL.
Complaint comments 

Comments

Please advice what is the procedure to close the account...

Last 2 months sending email to IIFL customer care but could not receive any reply. Their tendency is to suck the all money of their customer. It seems its a fraud company.

Please advice how could IIFL sold my shares in following price on 29th Nov 2019 if the high & low is different price:

Axis bank -Rs 717.40/-
Apollo tyre- Rs. 163.60/-
Venkys-1772. 10/-

Regards,

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    IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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