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India Infoline Finance [IIFL] Complaints & Reviews

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Updated: May 18, 2026
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1055
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India Infoline Finance [IIFL] reviews & complaints page 27

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S
siddharaja R
May 15, 2020
Resolved
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Resolved

Address: D No 4 Agalakuppe Dobbespet Post Nelamangala Taluk Bangalore Rural-562123

Sir i worked in iifl almost 6.6 years, i left the organisation on 1st dec-19, almost 5.5 months over i left the organisation, still i do not received my relieve letter. I request you to give my relieve letter soon and do the needful.

Emp name : siddharaja r
Emp code : c121305
Branch : nelamangala (Karnataka)
Product : gold loan
Designation : branch manager
Aug 6, 2021
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
May 20, 2020
India Infoline Finance [IIFL] Customer Care's response
Dear Sir,

We are known for our exceptional attention in details and we regret that we missed the mark in your case. We understand that our official has spoken to you and have addressed the concern to your satisfaction.

Warm Regards,
Sapna
IIFL
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    pdshinde
    May 15, 2020
    Resolved
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    Resolved

    Address: Ambernath east Dist. Thane

    Sir,
    Il10072759

    I have taken home loan from iifl home loan company for rs. 1967768/- it is to inform you that i was already paid processing/other charges free of rs. 3540+12000= 15540/- to iifl brach badlapur dist. Thane. The iifl company has again taking processing of rs. 8189/- which is dedicated from my loan amount. So it is not good. Therefore you are requested to take necessary action and kindly refund me extra charges which is dedicated from my home loan amount.

    This is for your kind information and necessary action.

    Il10072759
    Pratap shinde
    Mob. [protected]
    Pratap. [protected]@gmail.com
    Aug 8, 2021
    Complaint marked as Resolved 
    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
    Verified Support
    May 18, 2020
    India Infoline Finance [IIFL] Customer Care's response
    Dear Customer,

    We wish to inform you that, our official has spoken and are in co ordination with you for the query raised by you. Further, you can call us on [protected] / [protected] or click on below link for your concerns.

    https://www.iifl.com/contact-us/home-loan/raise-a-request

    Team IIFL
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      P
      Puneetkpl
      from New Delhi, Delhi
      May 4, 2020
      Resolved
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      Resolved

      Dear iifl team,

      I am already informed you that though mail, i am not interested in moratorium.

      Kindly debit my emi.

      Regards
      Puneet kumar
      [protected]
      Account number-867129


      Sent from my iphone

      Begin forwarded message:

      From: iifl home finance ltd
      Date: 3 may 2020 at 5:19:45 pm ist
      To: [protected]@gmail.com
      Subject: moratorium confirmed on your iifl loan account no. 867129
      Reply-to: iifl home finance ltd

      

      Dear customer,

      Greetings from iifl home finance ltd.!

      We care for you and hope you are safe at home amidst these unsettling times.

      We are pleased to inform you that your request for moratorium on your loan account no. 867129 is being processed and shall be effected for the month of may'20.

      Please note that interest shall continue to accrue, on the outstanding amount of your loan amount during the moratorium period. Revised tentative terms of your loan account w. E. F june'2020 are as enclosed below:

      Particular existing loan revised loan
      Emi (Rs.) 32653 32653
      Tenure (Months) 164 167
      If you wish to switch to your original emi/tenure, you can make part payment by visisting to the nearest branch or online using quick pay.

      If you have any further queries regarding moratorium and its implication, you may read our faqs.

      We value your patronage and appreciate your confidence in us.

      Warm regards,
      Iifl home finance team
      Aug 13, 2021
      Complaint marked as Resolved 
      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
      May 04, 2020
      Updated by Puneetkpl
      So please debit my emi on 05/05/2020.
      Verified Support
      May 07, 2020
      India Infoline Finance [IIFL] Customer Care's response
      Dear Customer,

      We are known for our exceptional attention in details and we regret that we missed the mark in your case. We understand that your query have been addressed to your satisfaction.

      Further, you can call us on [protected] / [protected] or click on below link for your concerns.

      https://www.iifl.com/contact-us/home-loan/raise-a-request.

      Team IIFL
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        A
        Amit1357Mishra
        May 2, 2020
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        Hi,

        Name: amit mishra
        Home loan prospect no. Il10002939

        This is amit mishra. I've a running home loan from last three year. The loan prospect no. Il10002939. I took this loan for 20 years at the rate of interest of 8.85%. I recently tried to check the remaining tenure, its showing 297 month which was 240 month earlier, and interest rate has increased from 8.85% to 9.85% without notifying me. So it mean i'll have to pay 57 more emi's and which will be around 16.5lac additional. This is really very unprofessional and i believe such behavior or cheating customer has to be stopped. Request you to please action on this immediately and revise my interest rare to previous. While repo has been consistently going down, why iifl has been increasing my interest rate. Please stop cheating customer to run long time in market. Thanks!
        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
        Verified Support
        May 07, 2020
        India Infoline Finance [IIFL] Customer Care's response
        Dear Customer,

        We are known for our exceptional attention in details and we regret that we missed the mark in your case. We understand that our official has spoken to you and have addressed the concern.

        Further you can call us on [protected] / [protected] or click on below link for your concerns.

        https://www.iifl.com/contact-us/home-loan/raise-a-request.

        Team IIFL
        May 09, 2020
        Updated by Amit1357Mishra
        Dear IIFL,
        While I click on raise a request link given by you, I get 404 error. Please see the attached image. Also I received the call from your customer care stating that they can’t do anything currently may be I need to check with them next quarter. So it means I keep on paying the additional interest to IIFL which I’ve already been paying from last two years. I need the interest rate revised. How come it’s possible that RBI keep on reducing repo rate and your keeps going high. That is your challenge. In such a case customer interest rate will keep increasing and will be more than personal loan ROI and we end up paying the loan life time. For 20 year loan tenure we keep on paying the same for 50 year. There has to be a benchmark set by government. This is not at all fair and I’m not satisfied with response received. Just reduce my interest rate. Thanks!

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          P
          Apr 16, 2020
          Resolved
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          Resolved

          Address: 103.SARVODAY KUNJ.BALAJI NAGAR.THAKURLI EAST.

          Re, sir
          Please deduct my emi from my account, (As regular practice). Already amount lying on my account. So i request you, please collect your emi from my account. Do not disturbhaa my regular practice.
          My lan account no, is 750301.
          Purushottam p. Chaudhary, age 67 yrs (Sr. Citizen)
          Sneha p, chaudhary age 64 yrs{ sr. Citizen}
          Mob [protected]
          Regard
          P, p, chaudhary.
          May 23, 2020
          Complaint marked as Resolved 
          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
          Verified Support
          Apr 20, 2020
          India Infoline Finance [IIFL] Customer Care's response
          Dear Sir,

          We regret the inconvenience caused to you.

          We wish to inform you that, ACH and has been cleared and updated .Please take a note of the same. ou may also call us @[protected] or raise your concern at https://www.iifl.com/contact-us/home-loan/raise-a-requestso that we can resolve your issue. Please be assured of our prompt service to ur satisfaction. Warm Regards,
          Sapna
          IIFL
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            A
            Atul Tisawar
            Apr 14, 2020
            Resolved
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            Resolved

            My name is renu rana, my gold loan a/c no is gl 9889290 & gl 9963797 which was auctioned in nov/ dec 2019. I gave a message from iifl about refund. I submit my accounts details on 10/02/20. But my refund amount of rs. 11289 is still pending. I regularly follow up with iifl indirapuram branch staff, but there is no satisfying answer till date.in these epidemic corona lockdown circumtances i need that much amount very urgent.
            Therefore, i request to please help me to refund my post auction amount of rs. 11289/- as soon as possible.
            May 20, 2020
            Complaint marked as Resolved 
            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
            Verified Support
            Apr 18, 2020
            India Infoline Finance [IIFL] Customer Care's response
            Dear Sir/Madam,

            We wish to inform you that, we have reverted on your email id dated 17/04/2020 for the query raised by you. Request you to refer the same. Further you can call us on [protected] / [protected] or click on below link for your concerns.

            https://www.iifl.com/contact-us/home-loan/raise-a-request

            Warm Regards,
            Sapna
            IIFL
            Hi,
            Im Manan Amitkumar Kharsani
            I had gold loan from IIFL Ahmedabad Bopal Branch.. My Gold was Auctioned and IIFL sand me Latter of my refund amount..
            From last 15 days im continuously asking my branch For Refund.i submitted my account detail and cheque aswell with name printed on it but there is no satisfied replay from branch..thay told me that we mailed your process but there is no response from mains..thay told me dont call me.."upar se jab aayega tab aap main aa jayega refund ". This is not the way to talk with costomer
            That is not costomers lookout i need my refund ass soon as possible..

            I mailed my cheque on [protected]@indiainfoline.com and submitted my cheque and bank detail but from there side also no responce from last 7 days..

            I need my amount back..refund it on urgent basis..

            Your unsatisfied costomer
            Manan Kharsani
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              B
              Byjus-shubh
              Apr 9, 2020
              Resolved
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              Resolved

              Address: IIFL Centre, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai Pin-400013

              I have asked byjus to foreclose my loan account, for which i requested to mr. Mayank (Of byjus). He gave me a no.-[protected]. I talked to the person concerned over this no. And found that he was mr. Parvez from byjus. He gave me a link for payment to clear the loan account. The amount for clearing the loan account was rs.11000/- (Equivalent to two emis of rs.5500/- each) payable for the month of april and may). I made the payment to byjus vide byjus transaction id[protected] through sbi transaction details [protected]igaikzlr. On 06.04.2020.
              I got a confirmation (Form byjus) that the loan account has been fully paid up and that the same details have been entered in the system. I was happy to have paid up the loan at 1230 hrs. Of 06.04.2020.
              But the same day on 06.04.2020 my s/b account got deducted by an amount equal to a month's emi, i. E. An emi for the month of april, worth rs.5500/- vide india infoline transaction id.-ach dr scbl[protected].
              I was surprised and shocked to know that inspite of paying up the entire left over loan amount, i was deducted with an extra amount equal to one month's emi.
              I spoke to mr. Mayank on the same matter but he did not take any interest to pursue my matter. I mailed him the entire context even. Sombody from the accounts department of byjus told me not to worry and that the extra amount deducted (If any) would be returned back into my s/b account by two weeks time.
              I am surprised to see that, when the byjus people could see that i have cleared all the emis outstanding before the due date and foreclosed it, then how come its going to take such a long time to reconcile my refund settlement???
              So, please, help me settling this issue and refund my extra deducted amount worth rs. 5500/- back into my s/b account please.
              The entire context i am narrating pertain to shubhaangi sharma who got enrolled for byjus on may 2019 and my loan emis (12 emis) got started @ 5500/- since june 2019.
              This, is for your kind information and action, please.

              Yours sincerely,
              Dr. J. K. Sharma
              Commandant
              Sashastra seema bal (Min. Of home affairs), gaya
              Phone-[protected]/[protected]
              [protected]@gmail.com/[protected]@rediffmail.com
              May 19, 2020
              Complaint marked as Resolved 
              India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
              Verified Support
              Apr 15, 2020
              India Infoline Finance [IIFL] Customer Care's response
              Dear Customer,

              We wish to inform you that, we have revered on your email id dated 15/04/2020 for the concern raised by you. Request you to check the same. Further you can call us on [protected] / [protected] or click on below link for your concerns.

              https://www.iifl.com/contact-us/home-loan/raise-a-request.

              Team IIFL
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                S
                sach8900
                from Delhi, Delhi
                Apr 4, 2020
                Resolved
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                Resolved

                Paste your text here :hi

                I sachin kulakarni have taken a personal loan from nira finance

                And everytime i pay the loan emi before due date

                But now they are not providing me loan as they are saying cant apply for loan as have utilized my credit limit

                But when i cleared my emi i got a credit limit of 3500/-

                Hence i applied in the application

                Also in their website there is nothing mentioned that there is a restrictions on applying as if you have a credit line can apply

                You can check the website also

                Look into the matter
                May 8, 2020
                Complaint marked as Resolved 
                India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                Apr 04, 2020
                Updated by sach8900
                Paste your text here :hi

                i sachin kulakarni have taken a personal loan from nira finance

                and everytime i pay the loan emi before due date

                but now they are not providing me loan as they are saying cant apply for loan as have utilized my credit limit

                but when i cleared my emi i got a credit limit of 3500/-

                hence i applied in the application

                also in their website there is nothing mentioned that there is a restrictions on applying as if you have a credit line can apply

                you can check the website also

                look into the matter

                Apr 05, 2020
                Updated by sach8900
                Business name Nira Finance
                SMS orWhatsapp +[protected]
                Official mail ID [protected]@nirafinance.com
                Web address nirafinance.com
                Verified Support
                Apr 07, 2020
                India Infoline Finance [IIFL] Customer Care's response
                Dear Customer,

                We at IIFL are committed to highest ethical standards and governance. We believe in Fairness, Integrity and Transparency. You can always trust IIFL. Request you to provide your loan account number contact details, so that with us so that our senior officials to assist you immediately.

                Warm Regards,
                Sapna IIFL
                THE CONTACT NUMBER OF COMPANY IS AND MAIL ID IS
                [protected]@nirafinance.com
                Business name Nira Finance
                SMS orWhatsapp +[protected]
                Official mail ID [protected]@nirafinance.com
                Web address nirafinance.com
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                  H
                  Hokopok
                  from Hāora, West Bengal
                  Apr 3, 2020
                  Resolved
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                  Resolved

                  I apply for loan in iifl in 2019 is company ke agent ne merse cheque lia tha 6500 rs ka aur bola tha ye cheque apko dena prega maine bola thk hei maine dedia maine usse pucha agar loan nhi pass hua toh cheque return ho jaega na amount woh bola haan toh maine bola thk hei par mera loan pass nhi hua aur usne merse alag se commissions bhi advance le lia tha is company ke employee ne bola apka loan mai 100% krwa dunga par hua nhi na isne meri commission wapsi di na mere cheque please mera help kijie
                  Loan sagar goel aur nikhil goel ke name we tha joint
                  Na isne mujhe koi documents die mere loan se related please help me mere sath fraud kedia 20000 ka is company ne please help me
                  Jo agent aaya tha uska naam
                  Ajay singh tha
                  Aur senior nikhil
                  Mera contact sirf ajay singh se hua hei aur kisi se nahi please mera amount mujhe interest samet wapsi krwaie request hei apse mere pass cheque ka proof hei
                  My contact number [protected]
                  [protected]
                  Feb 3, 2021
                  Complaint marked as Resolved 
                  7838692348
                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 15, 2020
                  India Infoline Finance [IIFL] Customer Care's response
                  Dear Customer,

                  We apologise for the inconvenience caused. We have raised the concern with out loan team .You can call us on [protected] / [protected] or click on below link for any concerns.

                  https://www.iifl.com/contact-us/home-loan/raise-a-request

                  Team IIFL
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                    G
                    Gaurrav Malhotra
                    from Gurgaon, Haryana
                    Mar 25, 2020
                    Resolved
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                    Resolved

                    Address: X/3592 Gali No 4 Shanti Mohalla Gandhi Nagar, Delhi-11031, New Delhi, Delhi

                    Sir. I have send k request for foreclosure on[protected] but till i have not received my foreclosure letter.. We are selling of flat.. My loan no 766431.. Second my registered email id [protected]@rediffmail.com but when i send mail regarding any queries they are saying it is not registered mail.. I had recd all mail regarding interest certificate or etc on my mail also plz update
                    May 1, 2020
                    Complaint marked as Resolved 
                    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 26, 2020
                    India Infoline Finance [IIFL] Customer Care's response
                    Dear Customer,

                    We are known for our exceptional attention in details and we regret that we missed the mark in your case. We understand that our official has spoken to you and have addressed the concern to your satisfaction.

                    Team IIFL
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                      M
                      Maligireddy Hemanthreddy
                      Mar 6, 2020
                      Resolved
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                      Resolved

                      Address: C/77 , UTLAPALLY (Village ),Peddavoora (Mandal) ,Nalagonda (District ),Telangana, Hyderabad, Andhra Pradesh, 508266

                      Hii we took an vehicle loan of 14, 00, 000., loan number : [protected] unfortunately my father expired on vehicle due to accident.
                      The company told to give an death certificate to close the account
                      I had given that death certificate eight months back, but the clearance letter is not given till now
                      And there is no upadate to me what is happening,
                      There is no proper staff is here handle my query,
                      My contact number is [protected]
                      Vehicle no:ts07ue6791
                      Mail, :[protected]@gmail.com
                      Apr 9, 2020
                      Complaint marked as Resolved 
                      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 09, 2020
                      India Infoline Finance [IIFL] Customer Care's response
                      Dear Customer,

                      We understand that, our team has already replied you on your email id dated 09/03/2020 .Request you to refer the same.

                      Team IIFL
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                        snprash
                        Feb 29, 2020
                        Resolved
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                        Resolved

                        Address: PAITHAN, 431105

                        My name is snehal hanumant more and i am a customer of iifl with a home loan account# 869443 which is currently running.

                        I have send a request iifl for foreclosure letter 11/2/2020 but not responding in till date.

                        I will also not pay the next emi in the month of. Please get me the letter asap.

                        Let me know if i can provide you any other information. You may reach me at
                        Feb 29, 2020
                        Complaint marked as Resolved 
                        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 03, 2020
                        India Infoline Finance [IIFL] Customer Care's response
                        Hi,

                        We have raised this issue with our senior officials and you will receive feedback shortly.

                        Team IIFL.
                        Verified Support
                        Mar 04, 2020
                        India Infoline Finance [IIFL] Customer Care's response
                        Dear Customer,

                        We understand that query pertaining to FCl statement has been resolved.

                        Further, you can call our loan team on [protected] / [protected] or click on below link for your concerns.

                        https://www.iifl.com/contact-us/home-loan/raise-a-request

                        Team IIFL
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                          S
                          SanjayP51821008
                          Feb 11, 2020
                          Resolved
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                          Resolved

                          Address: ANDHERI EAST, MUMBAI - 400069, Mumbai City, Maharashtra, 400069

                          Respected sir/madam,
                          This is regarding my pmay status, it is almost more than a year now, i have raised the request in the month of july & sep 2019 but still not received my pmay subsidy till date. I am frustrated now. The iifl customer care team told me it is already submitted to nhb team but while checking the status in nhb site they are asking for the assessment/tracking number. Request you to kindly share the tracking number so that i can check with nhb team for further status check.

                          Awaiting for your positive revert at the earliest with nhb tracking number.

                          My name - sanjay udaynath panigrahi
                          My loan account number - 885368
                          Branch - mumbai (Vashi)
                          My mail id - sanjay. [protected]@yahoo.com
                          Mar 15, 2020
                          Complaint marked as Resolved 
                          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 12, 2020
                          India Infoline Finance [IIFL] Customer Care's response
                          Hi,

                          We regret the inconvenience caused to you.

                          Please note we have already raised your query and we are working on the same.

                          Please revert in case of any further query.

                          Further we request you to please contact our loan department at[protected] or write to us on [protected]@indiainfoline.com, as they will be able to help you

                          Team IIFL.
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                            S
                            Sasirenu
                            Feb 10, 2020
                            Resolved
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                            Resolved

                            I purchased byjus product. It is not much applicable for my daughter. Facing financial loss in business so further payment of emi has become a big burden at present. Till now paid 55000/-
                            I am not asking any refund, stop my further emi burden and close my loan.
                            Spoke with byjus team and also with loan dept. No use from both the sides. What to do.
                            Mar 15, 2020
                            Complaint marked as Resolved 
                            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 12, 2020
                            India Infoline Finance [IIFL] Customer Care's response
                            Dear Customer,

                            We request you to share your loan account number and contact number so that we can check your account details and assist you immediately.

                            Further we request you to please contact our loan department at[protected] or write to us on [protected]@indiainfoline.com, as they will be able to help you

                            Team IIFL.
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                              P
                              Pr maske
                              Jan 30, 2020
                              Resolved
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                              Resolved

                              Company is good and customer care is also good but the intraday brockrage is so high compare to other brockers that is rupees 20 per order. It is very high for small traders who are trading for 10 to 15 quantities. Other top brockers charge 0.01% brockrage. If iifl will charge this brockrage then iifl will be at the top.
                              Thank you
                              Your faithful customer
                              Mar 2, 2020
                              Complaint marked as Resolved 
                              India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 31, 2020
                              India Infoline Finance [IIFL] Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused to you.

                              We request you to provide your Login ID and Contact Details along with preferred time to talk(if any) in private message so that our officials will get back to you.

                              Further, you can call us on Customer Service No.[protected] or mark us a mail on [protected]@IIFL.com for your concerns. The line are open between 8.30 AM to 5.00 PM from Monday to Friday and from 10 AM to 4 PM on Saturdays as per our Business days.

                              Team IIFL.
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                                S
                                Shivkumar Mali
                                Jan 25, 2020
                                Resolved
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                                Resolved

                                Address: THANE, Thane, Maharashtra, IIFL THANE 7 TELE

                                Broker iifl insurance ltd. Iifl thane 7 tele broker code 302717
                                Contact no.[protected]

                                The customer is fraud by the iifl insurance brokers ltd

                                While giving policy iifl did not mention about broker. It was told that they belong to bharti axa life insurane company ltd itself.

                                It was told that if i invest two lakh, i will get one lakh ninety seven thousand as bonus amount on my total seven policies. (Including these two policies)

                                I was told these two policies are one time investment for three years. No such details mention on both policy. I was told it will do it.

                                When i received policy booklet there is no bharti axa hospital cash benefit rider as per earlier same plan policies.

                                I was told that, will issue mediclaim card for your entire family

                                I tried to contact broker, he is not picking the mobile phone.
                                Feb 29, 2020
                                Complaint marked as Resolved 
                                India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 25, 2020
                                India Infoline Finance [IIFL] Customer Care's response
                                Dear Customer,

                                We have raised this issue with our senior officials and you will receive feedback shortly.

                                Team IIFL.
                                Verified Support
                                Jan 29, 2020
                                India Infoline Finance [IIFL] Customer Care's response
                                Dear Customer,

                                We understand that our team is already in co ordination with you for the query raised by you.

                                Further you can contact our insurance team[protected] or mark a mail to cs.[protected]@iifl.com for any further query.

                                Team IIFL
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                                  S
                                  Sudheer Tiwari
                                  Jan 23, 2020
                                  Resolved
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                                  Resolved

                                  Address: Noida Sector 16, Innowork office, 2nd floor, Uttar pradesh, Gautam Buddh Nagar, Uttar Pradesh, 210101

                                  Hi,
                                  My name is sudheer and i have taken the home loan from iifl homes vide home loan number - il10066808. Iifl sales executive mr ankur, confirmed me that i would be getting pmay subsidy of rs.2.67 lakh but after registree of flat, i asked him to provide reference number but he did not provided and asked me to visit his branch. I visited the branch and got to know that pmay is not providing subsidy for ghaziabad loni and iifl would not be able to provide me subsidy. His manager mr. Amit thakur was very rude and he said "jaiye apko jo bhi karna ho kar lijiyega, hamare pas bhi legal team baithi hai wo handle kar legi apke case ko". And his another boss was really illeterate he even don't know how to speak to client and he asked me to leave the office. After 20 days of registration, got to know they have not applied for pmay subsidy and also not providing subsidy.

                                  I want my subsidy amount to be credited in my account asap.

                                  I would strongly recommend to not to take the home loan from iifl home finance limited. They are looting to their customers.
                                  Feb 25, 2020
                                  Complaint marked as Resolved 
                                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 24, 2020
                                  India Infoline Finance [IIFL] Customer Care's response
                                  Dear Customer,

                                  Hi,

                                  We have raised this issue with our senior officials and you will receive feedback shortly.

                                  Further we request you to can call us on [protected] / [protected] or click on below link for your concerns.

                                  https://www.iifl.com/contact-us/home-loan/raise-a-request

                                  Team IIFL.
                                  Verified Support
                                  Jan 25, 2020
                                  India Infoline Finance [IIFL] Customer Care's response
                                  Dear Customer,

                                  We understand that, our loan team has contacted you and already in co ordination with you in this regards.

                                  Further we request you to can call us on [protected] / [protected] or click on below link for your concerns.

                                  https://www.iifl.com/contact-us/home-loan/raise-a-request

                                  Team IIFL.
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                                    A
                                    ashik1805
                                    Jan 21, 2020
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                                    I didn't taken any loan from iifl-h but in my pan card their is a loan of 3750inr i informed to iifl housing department but they didn't respond kindly look into that so, in coming future i can take the loan. Due to this i am not able to take any loan and my cibil downs to in range of 600-650, i raised this issue in rbi, iifl company also, they are not taking this issue seriously, they might be doing money poundering that's why they are miss using the details of the their customers.
                                    Ashik kumar agrahari
                                    Pan-blupa2035d
                                    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 22, 2020
                                    India Infoline Finance [IIFL] Customer Care's response
                                    Dear Customer,

                                    We have raised this issue with our senior officials and you will receive feedback shortly.

                                    Team IIFL.
                                    Verified Support
                                    Jan 22, 2020
                                    India Infoline Finance [IIFL] Customer Care's response
                                    Dear Customer,

                                    We immensely value patronage. Your relationship means a lot to us. Request you to provide your loan account number or contact details, so that we can forward the same to the concerned team for fast resolution.

                                    Team IIFL.
                                    Team IIFL.
                                    Jan 25, 2020
                                    Updated by ashik1805
                                    I don't have any loan account number u just see my PAN card screenshot, I don't know how it's showing in my PAN,
                                    Jan 25, 2020
                                    Updated by ashik1805
                                    See loan is showing in my PAN card

                                    Feb 24, 2020
                                    Updated by ashik1805
                                    I don't have taken any home loan from IIFL-H but In my PAN card it's showing that I have taken the loan loan details is Account number is SL1137374 opened in 13feb 2018, which not belongs to me, kindly request you to please remove this account from my PAN-BLUPA2035D ASHIK KUMAR AGRAHARI, as I live my life without any tension.i tried to contact many times in IIFL but their is a not response from their side even after I am the employee of IIFL only

                                    I have not taken any housing loan from iifl-h but in my pan card-blupa2035d its showing their is a loan of 3750 please remove this.
                                    I have not taken any housing loan from iifl-h but in my pan card(BLUPA2035D) its showing their is a loan of 3750 please remove this.due to which my all the loan applications got rejected due to which I was not able to go Germany due to less credit score
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                                      V
                                      Vickagre
                                      from Mumbai, Maharashtra
                                      Jan 16, 2020
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                                      Address: Thane, Maharashtra, 421305

                                      Vicky Aagre here,
                                      Contact no [protected]
                                      Gold loan account no.
                                      GL12157302
                                      Closed accounts
                                      GL12205327
                                      GL12463450
                                      This is my second complaint i am putting on this portal first still not resolved from last one week, I am calling on the no which you drop me no response where I am getting. i just want an forward answer is your updating or not. Because it's been more then 3 months where I requested, if it's not gonna done from your side just answer me No.
                                      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 22, 2020
                                      India Infoline Finance [IIFL] Customer Care's response
                                      Hi,

                                      We have raised this issue with our senior officials and you will receive feedback shortly.

                                      Further we request you to pls contact our loan department at[protected] or write to us on [protected]@indiainfoline.com, as they will be able to help you

                                      Team IIFL.
                                      Verified Support
                                      Jan 24, 2020
                                      India Infoline Finance [IIFL] Customer Care's response
                                      Dear Customer,

                                      We wish to inform you that, we have reverted to you on your email id dated 24/01/2020 . Request you to check the same.

                                      Further we request you to please contact our loan department at[protected] or write to us on [protected]@indiainfoline.com, as they will be able to help you

                                      Team IIFL.
                                      Jan 24, 2020
                                      Updated by Vickagre
                                      This contact no is protected please send back to me
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                                        V
                                        Vickagre
                                        from Mumbai, Maharashtra
                                        Jan 9, 2020
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                                        Address: Thane, Maharashtra, 421305

                                        Vicky here,
                                        My registered mobile no. Is [protected]
                                        Where i took 3 Gold LOANs from your branch. 2 where closed and one is still running, as i given my Aadhar card no. as well Pan card No. as per RBI guidelines and cibil bureau my every LOAN what i am taking or what your giving has to be update on my Cibil but after requesting you for that (I don't have to request it's your priorities as per RBI and Cibil Bureau) i am still finding no Updation yet from last 3 months( Where i requested on the [protected]@iifl.com on 10/11/2019) and got an replay on the 16/12/2019 as your request is resolved but still it's not updated. As well done on CUSTOMER CARE no. But still not done anything from your side i am getting ### kind of replays from your executives.
                                        Giving you proof by screenshots of cibil score as well of the e mails you where mailed me. Thank you.
                                        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 13, 2020
                                        India Infoline Finance [IIFL] Customer Care's response
                                        Hi,

                                        We have raised this issue with our senior officials and you will receive feedback shortly.

                                        Further we request you to you can call us on [protected] / [protected] or click on below link for your concerns.

                                        https://www.iifl.com/contact-us/home-loan/raise-a-request

                                        Team IIFL
                                        Jan 13, 2020
                                        Updated by Vickagre
                                        Already I Requested 10-15 times. No positive response from your side, so literally I don't want to waste my time.
                                        Verified Support
                                        Jan 14, 2020
                                        India Infoline Finance [IIFL] Customer Care's response
                                        Dear Customer,

                                        We regret the inconvenienced caused to you.

                                        We wish to infor you that, our loan team has reverted on your registered email id dated 14/01/2020 .Request you to refer the same.

                                        Further we request you to can call us on [protected] / [protected] or click on below link for your concerns.

                                        https://www.iifl.com/contact-us/home-loan/raise-a-request

                                        Team IIFL.
                                        Jan 14, 2020
                                        Updated by Vickagre
                                        I found no Revert on my mail. And my registered email is [protected]@gmail.com
                                        Jan 14, 2020
                                        Updated by Vickagre
                                        And called on this no [protected] for 3-4 times, no response yet
                                        My name is bhagavathula srimannarayana murthy I am living in khammam in my cibil I have seen a due of 5000 in your finances but I have not taken any loan plz clear my cibil report
                                        Sir
                                        I am apply many times for releasing foreclosure letter but i have not received yet any response from iifl indore brance neither release foreclosure letter nor give any response
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