[Resolved]  India Infoline Finance [IIFL] — We are faced problem with IIFL company after taking Home Loan & We have not received any reply or copy of document from IIFL.

Address:B-501, madhuram flat, gorwa-karodiya road, bajwa, vadodara-391310 gujarat

Respected sir,
We have Home Loan existing in your company since march-2017. Whose EMI we pay regularly. Now we want to sell our house to someone else. So buyer party’s bank require the copy of documents. we have requested to send the copy of documents to us by calling the customer care of IIFL company on 01/07/2020. Our IIFL copy of documents request reference no. 1352295.
But we have not received any reply or required copy of documents from IIFL yet. We are frequently calling on IIFL customer care and also inquired at the local office in vadodara. But even they are not answering. We are trapped in IIFL company in the current situation.
So I hope you will take appropriate action. Thank you so much sir, for considering my complaint.
Customer name : B V DESAI
Phone no. : [protected]
Home loan A/c no. : 782130
Document request reference no.: 1352295

We are required copy of document.
1. For closure amount letter
2. List of documents
3. Loan A/c statement
Copy Document send on this E-mail id : k.[protected]@gmail.com
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Aug 12, 2021
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2020
India Infoline Finance [IIFL] Customer Care's response
Dear Customer, We understand that our official has contacted you and have addressed the concern to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL
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