[Resolved] India Infoline Finance [IIFL] — With any information IIFL has increased home loan Rate of interest from 9.50% to 10.25%..Cheating

nagaraju0224

Jul 26, 2022

Address:

IIFL Vijayawada branch

Hi,

Name: Nagaraju Uppala
Home loan account no. 868472

This is Nagaraju. I've a home loan from last three year. I took this loan for 15 years at the rate of interest of 9.5%. I recently tried to check the remaining tenure, its showing 214 month which was 180 month earlier, and interest rate has increased from 9.50% to 10.25% without notifying me. So it mean i'll have to pay 34 more emi's and which will be around 813892Rs additional. This is really very unprofessional and i believe such behavior or cheating customer has to be stopped. Request you to please action on this immediately and revise my interest rate to previous. While repo has been consistently going down, why iifl has been increasing my interest rate. Please stop cheating customers and request iifl to improve your customer care team.I tried somany times but no one responding.

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Jul 26, 2022

Complaint marked as Resolved

Without any information IIFL has increased home loan Rate of interest from 9.50% to 10.25%..Cheating

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Jul 26, 2022

Updated by nagaraju0224 IIFL not respond to my complaint but they changed status to resolved. How it possible without solving problem complaint closed. Please respond to my complaint.

Verified Support

Jul 27, 2022

India Infoline Finance [IIFL] Customer Care's response Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.

The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
^Sapna

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Comments

nagaraju0224

Jul 27, 2022

if you not provide contact details with whom i need to contact?

"contact[protected] for resolution of the issue/request." simply you write protected.

Give me correct solution for this otherwise you request to home loan department for clear the issue.

Thanks..

Harsora Bhupendra

Jul 29, 2022

I have same problem but not responding iifl finance department. Cheating his policy