India Infoline Finance [IIFL] Complaints & Reviews

Dear team,
I'm Vijaya Kumar (C184504) Ex-employee of IIFL FINANCE Ltd.
This is regarding my relieving letter and FNF settlement delayed.
I know you are holding my fnf and releaving letter. one thing I informing to you this is not fare to the good company which act with his ex-employee for Releaving letter and FNF settlement.
Please understand customer gold with iifl finance even as of today and customer paying interest also how do you think this is loss to the company and this is generating revenue to the company.
I'm not arguing with the company i need my experience letter and FNF settlement without delay and also already I'm not getting any job last 4 months I'm not getting salary for my family maintenance is too difficult due to experience letter not received from your end.
Hope this message will reach to you.
Kindly do the needful from your end. I'm waiting for your response on urgent basis.

Thank you.
Vijaya Kumar

My application no is SL3691528 & loan Approved on 24/07/2022 but still now not disbursed. So please update my status

I didn't get any amount from this website...but they sowing me an loan amount... what I m do... please check

I didn't get any amount from your website.
I open this account 03/08/2022
but they sowing me an loan amount... what I m do... please check

An error/discrepancy has been noticed in Account Number: XXXX-7357
Company name:IIFL
Am not availed this type of loan yet but wrongly shown in my cibil need a resolution as soon as possible

From,
V.Shivaa, M.Sc., B.L.,
Advocate,
125, Mayilpalayam,
Pattukkottai,
Thanjavur Dt - 614601.
Tamilnadu.
Mobile No: [protected]

To,
1) BYJU’S,
Cancellation Department,
2nd Floor, Tower D, IBC knowledge Park,
4/1, Bannerghatta Main Road,
Bengaluru, Karnataka - 560029.

2) IIFL Finanace Limited,
8th Floor, Hubtown Solaris,
N.S.Phadke Marg, Vijay Nagar,
Andheri East, Mumbai-400069.

3) The Branch Manager,
Union Bank of India,
Pattukkottai Branch,
Pattukkottai.

Sub: Cancellation of my BYJU’S Order made on[protected].

Sir/Madam,
I am practicing as an advocate in Pattukkottai, Thanjavur district, Tamilnadu. I am residing in the above said address. Your BYJU’S company representative by name Vishithra Thinakaran (Mob: [protected]) met me in my house and canvassed me on[protected] to join BYJU’S product order scheme for the amount of Rs.95, 000/- by installment of Rs.7507/- per month. The OTP number was 9573 and I paid Rs.5, 000/- as advance. After that I have received BYJU’S tap product on 25.06.2022. My son Vaibhav Vijay not able to understand the programme assembled in BYJU’S Tab. Because of he is only Four years Old and Due to his maturity of mind and also lack of interest in subject. So I am not interested to continue to use the BYJU’S Tab.
As per your BYJU’S company’s terms and conditions, your representative said, If I am not satisfied with your BYJU’S product I can cancel my order within 15 days from the date of the product delivery. I sent a cancellation request on[protected] itself. I have sent my letter to your company to cancel the order within 15 days. But you are not considered my request. After receiving my request and you have linked me with IIFL. Also replied to me by stating that, “We have taken note your request and will have a call back arranged from the concerned team within 24 hours to 48 hours”. Then you sent a request number: 33978884. But you are not cancelled the BYJU’S product till now.

I have sent a letter to cancel my BYJU’S Product within 15 days. Your BYJU’S Official person called me and said that, “ Your loan has been sanctioned”. She explained that, You have been linked with IIFL Finance company for the loan. After that The IIFL Team messaged me stating that, Your first EMI Rs. 7507/- due on[protected] and same will be Automatically debited from your Union Bank of India, Pattukkottai Branch where I am maintaining my Savings Account.

Now I am not inclined interest to continue for using your BYJU’S Tab. therefore I request you to cancel my order. Also cancel the link (EMI Mandate) for collecting EMI from my bank account. If it continues to debit month from bank account, I will take this issue as serious and legal action will be taken against your company and you are liable to face illegal consequences.

Yours,

1)Lost 2 share certificates namely 1)gujarat narmada fertilizers 2)tamil nadu steel tubes

Client number - FEDGEEVE
Mr.Amit has lost 2 share certificates more than 2 yrs back and very unprofessional in his entire handling.Very bad service and customer support. They have'nt resolved this issue yet.Instead of being responsible and taking care of the certificates he very nicely lost it and giving excuses, how careless behaviour from IIFL side. Around a year back or so after multiple complaints and mail threads they sent an email stating that the person whose share certificates is lost has to be in Mumbai and go with Mr.Amit to police station for the formalities.But the person is always travelling and very busy and was'nt able to come to Mumbai as yet.My simple question is Why should I go through this unnecessary trouble when all I wanted was just to convert my certificate to digital format.
I have sent many mails in and out trying to settle this issue and for long time they were just dodging and they were not even telling me that its lost initially.

Resolution needed - They have given me a lot of trouble and I don't want to go through this for the next many years, so if they have lost it they should only sort it out and get my share certificate back properly without giving me unnecessary trouble of going with them anywhere.I want IIFL to be responsible and convert my share certificates mentioned above to be found or created and to be converted to digital format without wasting my time asap.

2)Taking ages to update the details -

Client number - FEDGEMIN

Was trying to change bank account number in iifl app, they told me to fill 1 form physically and send mail.After I filled it physically they told me to do it digitally.Then later they told me to mail him, then later told me to courier the form.This process has taken many days just for 1 simple account update, after I do 1 thing then after few days they tell me this and that is needed and then again I send, it seems the IIFL app is also not working properly.
After many more days my account is still not updated, then I keep calling them they say they are checking still no update
Then after many days again I called them and then they tell me to courier aadhaar as that is also needed.
What a waste of time, money and energy.They have no clarity of whats needed.Instead of telling me everything at 1 time, I would have sent everything 1 time 1 day.But no, here I have wasted many days calling them, couriering, mailing them and filling forms.they never even call and tell me that something is missing, I have to keep calling them and checking .But the main problem is they have no clarity on requirements, they are not responsible enough to keep track and get the job done, instead they are waiting for my call to ask them again and again to do a simple update.

Resolution -They have asked me to courier aadhaar in my last call.After I send it I want my account details to be updated asap and they should be more responsible towards the clients and not waste so much time.

3)Yearly maintanence fee of IIFL app is waste of money

As the IIFL app has many bugs for the things I need, I don't know why I'm paying any yearly fees.
-One simple updation as mentioned in point 2 was not happening through app because of which I had do do couriers n mails etc..
-It takes generations/long time sometimes to even load a page
- Im not buying any new shares from a long time nor am I really using the app nor using any RM help so I want to know exactly what is the yearly AMC containing as Im not using any service and the service I want to use is giving issues.

Resolution - AMC charges should only be charged when customer has done some trading in a year, if customer has not done any trading or used app then AMC charges should be 0. App has bugs so whats the use of paying AMC charges when its not satisfying or working for my needs, app should be fixed (issue in point 2)

All in all IIFL is the worst company, I have had to run behind them for everything, the developers, RM, support are all very irresponsible
IIFL people do not even respond the phone when they don't want to talk or dont know what to talk
Im really fed up of this company so much, my only goal is to sell my shares at the right time fast and have no more relation with IIFL but because of all this drama they are doing Im not able to even sell my shares at the right time.
I would never ever recommend this company to anyone.Worst service and waste of time and money.

Please resolve my issues asap.

Thank You.

Dear Team
I have worked in iifl finance ltd. I have tried a lot to get my relieving letter. But not responded. I have not receive my salary. I have urgent need of payment and aslo share my relieving letter. Please provide my relieving letter. I am very thankful to you
Regards
Karanjot kaur
Patran (punjab)

Dear Sir,

My name is Sham Sundar and I took a gold loan from IIFL Finance Gold Loan Bathinda branch on 7/10/2021.My gold loan no is GL19033350 loan amt. 212543.
I went to release my packet from iifl gold loan bathinda branch. I went there to pay full closure amount but branch deny to release my packet and moved my packet for auction. I complaint to nodal officer but they are not giving wright answer. I just want to know Branch manager have rights to deny to release packet if someone ready to pay closure amount.?

Thanks
Rupinder Singh

I SHUBHAM a former employee of IIFL Gold Loan Manimajra Chandigarh Branch, my employee id was C188664 and i resigned to my job on 23rd April 2022 and my last working day was 22nd May 2022 and I have also deposited the assets to the admin department at sec 37 branch. I'd served my full 30 days notice period. It's been over 67 days now. But still i haven't received my Relieving Letter and also the Full & Final Settlement. Now I've to submit the relieving letter to my present company. So this is my kind request you to please issue my Relieving Letter & full and final settlement. Please do needful.

Regards
Shubham
Mob. [protected]

Hi,

Name: Nagaraju Uppala
Home loan account no. 868472

This is Nagaraju. I've a home loan from last three year. I took this loan for 15 years at the rate of interest of 9.5%. I recently tried to check the remaining tenure, its showing 214 month which was 180 month earlier, and interest rate has increased from 9.50% to 10.25% without notifying me. So it mean i'll have to pay 34 more emi's and which will...

Actually I had taken loan from Krazybee paid it on time but in my cibil. Dues are there in the name of iifl loan no Sl1107244

Hello sir,
There is some fraud going with the iifl as i completed my all loan of gold which includes personal loan but it not showing closed in iifl account as my all gold loan is branch manager said me that ur all loan will be closed as my all gold gone in auction. now IIFL third party person coming after 2.5 years and harrasing me and my family taking pictures. if this happens i will complaint a FIR against IIFL and person who is harasing us. after 2.5 years coming and harrasing us
The person harrasing me and my family i giving his number below
name: sayed
contact: [protected]

Dear Redcarpet (IIFL),
I'm Raghavendra Chowdery when i was doing my B.Tech in 2017, I took two personal loans from redcarpet (IIFL). I have paid all the EMI's/Money on time without any delay. But when I recently checked my CIBIL report, I found that both of my loans are overdue and have not been paid in time for more than three years. Because of that, my CIBIL score is dropping. So, I request you to update my CIBIL report as soon as possible kindly.
My name: Raghavendra Chowdery
Phone Number: [protected]
Pan Num: BTYPV5792E
Email: raghavendra.[protected]@gmail.com

Dear sir My loan number is SME Loan No. SL3034182 IIFL recovery executive are harassing me and abusing me ! He sends messages everyday on WhatsApp and talks rudely and abusively .that time I’m jobless and suffering from financial troubles so Kindly do the needful on this case

I also mentioned the contact numbers of your executives which is harassing me again and again

Numbers
[protected]
[protected]
[protected]

I’m helpless

Kindly do the needful sir

Date:[protected] sunday, ecs date. at this date sufficient balance in my account but home loan emi is not debited then bank ask me your emi is overdue and pay 590 rs overdue charge. service is bad. please return 590 overdue charge.
my loan account number is IL10061849.
mobile number is [protected]

Good evening dear officer
This is Chowdari Saddam Hussen
I have taken a Gold loan with Madanapalli Branch Loan no GL22052555 for INR 100900.00 is disbursed on 06/06/2022.
Now I Vent to The Branch for Release of my Gold at 4:10 pm Branch Head Replied me Branch has been closed accounts of the day has stopped and servers are stopped their Services,
Sir I Requested so many times to them but they didn't gave me a services
So kindly take my complaint as hole iifl customer intense

Sir,
I, Mr N Maruthi, is an existing trading account holder since 2008, due to no transaction my account seems freezed, this account was opened during 2008 time when I serving INDIAN AIR FORCE, now I am retired and joined Union Bank of India. During my service in bank o have purchased Andhra bank shares and after amalgamation of bank my share converted to Union bank and during the same time Karvy is closed, my existing shares now placed at IIFL and in a freezed mode.

I, several times approached customer care and every time a unique reply came from each executive, I was told to close the existing trading account and my account will be initiated by sending a link, further can be activated via OTP.

I several times requested them to update my mail and phone no. as per karvy details as I neither hold that phone no. nor that mail id which held with trading account.

I am also attaching few documents which were sent to your head office for update but my first application tandon stating that I didn't furnish cancelled cheque. when I enquired about it they updated me on this stating that they have already sent a mail to my registered mail id ( which I don't hold any more).
Inspire of repeated mails and calls to customer care I didn't find any fruit fill results, I see an esteemed organisation couls nt handing a simple job.
Your tag line say one stop solution, but I sincerely tell you, I am stopped for just one simple work.
There exist so many call and correspondence with your head office but unable to furnish the same to you due to mail attachment 20 mb limitation.

Expect you to kindly do the need full

N Maruthi
[protected]

Sir,
Reference is made to the attached files,
Courier received by your iifl office on 03 dec 2021 for your reference the courier consists of the attached document as specified by your office via mail.

I request your good office to activate my account as soon as possible and it is being 17th dec 2021 and already 14 days consumed by your one stop solution iifl office.
12048900
03406127

N Maruthi
[protected]
[protected]@gmail.com
ALWPM5968Q

I got a message regarding my sme loan amont disbursal in my bank account but i haven't received the loan amount in my bank account so pls solve it asap loan application no - SL3589416

Dear Sir/Madam,
I filed for transfer of my family member accounts as they have passed away.
The Hyderabad office of IIFL by the Secretariat is not properly responding.
Whom should I contact.

Thanks,
Gaddam