[Resolved] India Infoline Home Finance Ltd — Regarding Delayed Process | |||
My name is Sekar from Madurai, applied an home loan of Rs.20, 00, 000/- to purchase a house at SS Colony. After receiveing all the doucments which mentioned by the sales person. They got signed in Photostated application form im very shocked that a very big company can't even print application forms. I have ask this to the sales person he told me that the reason was cost cutting. On that day the sales person collected Rs.20, 000/- + tax as proc fees as cheque. After 4 days after several phone call the sales person attend the call and told me that your proc fees cheque has been presented for collection so pls put money in your account. While im speaking with him the time is 2.35pm. So i rushed to Axis Bank and with full of tension i deposited the money. After one week the cheque has been collected. But I have not received any intimation or any reply from the company. After 2 weeks the sales person ask me to make some alterations in bank statement and in ITR's i denied to do it but the sales person done it individually and submit all the papers. After these activity the sales person told me that one of their credit officer would visit my business place and the property. But nothing happened. After two months i have got a reply that "YOUR FILE WAS REJECTED". I'm very much shocked and in person i went to their office and asked about the things but they simply told me that your file was rejected. After some arguments i asked to return the proc fees but they told it would not refund. After several hours of arguments they asked me to give a letter for refund i given the same. But no use of it. I can't find out any reason for rejection of my file. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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