India Post — Complaint Regarding Non-Receipt of Passport Despite Consignment Status Showing "Delivered"

Address: KIDWAI NAGAR SO

Website: WWW.INDIAPOST.GOV.IN

Dear Sir/Madam,

I am writing to bring to your attention an issue regarding the delivery of an important document, my passport, which was sent through India Post. The details of the consignment are as follows:

Consignment Number: JA[protected]IN
Date o[censored]pdate on Status: 8th November
Article Location: Kidwai Nagar Post Office (as per the message received)
On 8th November, I received an SMS from India Post informing me that my article had been received at Kidwai Nagar SO. However, I did not receive any further confirmation about the article being out for delivery. When I tracked the consignment status using the provided number, it showed that the article had been delivered to the addressee.

I must inform you that I have not received the article in question, which is my passport. This is a matter o[censored]rgent concern as it is a critical document, and its non-receipt can cause significant inconvenience and distress.

I kindly request your immediate attention to this matter and ask that you take the following steps:

Conduct an investigation into the delivery of my consignment.
Verify the name and signature of the person who purportedly received the article.
Provide me with an update on the current status of the consignment.
Ensure that the article is delivered to me promptly or take appropriate measures to resolve this issue.
Please treat this matter with urgency, and I expect a resolution at the earliest. If required, I am available to provide additional details or clarifications regarding the matter.

I look forward to your prompt response and a satisfactory resolution to this issue.

Thank you.