India Post — denial of parcel delivery and misconduct by postman

Address:

Mumbai City, Maharashtra, 400080

Hi,

On 28-nov2018, your postman came at around 11: 18 a. M. With 2 parcels for delivery to our mulund address but denied the delivery asking to visit the post office.

The address on the parcel and our address is the same, we also have company board and stamp and also shown him id card of company.

Awb:-
E[protected]in (Photos attached which we had taken)

For other parcel he denied us to touch the same.

We had clearly checked the address and it was same where our office is.

Attached is the off board with name and address and also the letter given by postman with awb.

When asked for the reason he is saying "how will he know this is the same company?"..."are you authorise to receive this?"

How can he ask all these details when we have everything in place.

These were amazon parcels and if the address is correct and we are providing company stamp and sign, who is he to question us.

Is the postman the lawmaker or decision maker of india post.

If we do not get the parcels within 24 hrs, we will complaint the same to highest level.

We are also raising the issue with amazon for the same as it was their parcel which was not delivered to us.

Regards,

Sharad
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