India Post — India Post My USPS item departed Delhi airport but not been delivered in Mumbai

My USPS package was supposed to be delivered to Mumbai in November 2021, but it still hasn't been delivered. The message says 'Your item departed a transfer airport in INDIRA GANDHI INTL, DELHI, INDIA on November 17, 2021 at 8:25 pm. The item is currently in transit to the destination.'

The tacking number of my package is UM[protected]US.
There has been no real time update on the whereabouts of the package. I've visited my local post office thrice but they have no clue about it.

How do I find out where my package is and is it held up by customs?

I've seen a lot of people with the same grievance, whose packages have been floating in transit for almost 7-8 months, without any resolve to their issue.

Please, help me find my package. Thank you
+1 photos
Was this information helpful?
No (0)
Yes (4)
India Post customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Post
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    8959
    Pending
    0
    Resolved
    1495
    India Post Phone
    +91 77 1223 3400
    +91 61 2222 5051
    India Post Address
    Meghdoot Bhawan, Link Road, New Delhi, Delhi, India - 110001
    View all India Post contact information