India Post — international package stuck at mumbai airport sorting office

Address:Mumbai City, Maharashtra, 400081

My international package with tracking id RX[protected]DE has been stuck at Mumbai Foreign Post office for quite a while now.
It was handled by DHL Global services from Fairfield, US. And it handed the package to India Post on arriving at Delhi.
It has reached Mumbai Airport Sorting Office and is stuck there for a long time.
I request you to kindly release the package as soon as possible.
If possible do acknowledge regarding the same.
+1 photos
Was this information helpful?
No (0)
Yes (3)
India Post customer support has been notified about the posted complaint.
Complaint comments 

Comments

RB[protected]SG for this package it is showing RETAINED BY BORDER AGENCY/SECURITY FOR U
No movement from last 15 days, S.shot attached. Please check and confirm.

I request you to please stop the RTS (return journey) of the package with tracking id RX[protected]DE.
It would be really great if you could take immediate action.

The package was received at Mumbai Airport Sorting Office on 4th December and Mulund East SO on 5th of December.
Moreover, on 5th December, it showed 2 attempted deliveries although I was at home the complete day and even the day after.
Then, on 6th December, it started return journey without any notice or information provided to me.

I tried contacting India Post, but I was informed the package is forwarded for domestic delivery.
I called Mumbai Sorting Office today only to know that it has been forwarded to the source country, Germany.

So, I sincerely request you to please take action as soon as possible, and do acknowledge the same by sending a mail.

Thanks and regards,
Chinmay Rane
My package from USPS departed from delhi Airport on 26 November and since then, i have no updates about my package. Where is my package and when will i receive it?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Post
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    8955
    Pending
    0
    Resolved
    1495
    India Post Phone
    +91 77 1223 3400
    +91 61 2222 5051
    India Post Address
    Meghdoot Bhawan, Link Road, New Delhi, Delhi, India - 110001
    View all India Post contact information