India Post — international speed post. parcel not received at the address even though it's in canada for a week already

Address:

World Education Services Attention: Documentation Center 2 Carlton Street, Suite 1400 Toronto, Ontario M5B 1J3 Canada, M5B 1J3

Hi
Consignment : eg[protected]in
Name deepak sharma
Mobile [protected]
Email id [protected]@gmail.com
Sent to
World education services
Attention: documentation center
2 carlton street, suite 1400
Toronto, ontario m5b 1j3
Canada

It has stuck with same status since 25 november 2019 after reaching canada
Waiting presentation to border agencys
I need it to reach the address as quickly as possible
If there is anything needed from my end whether
It's about the parcel content or it's about the custom fee pleasee let me know so that we can clarify the same as soon as possible.

Waiting for your prompt response