India Post — Item imported from china stuck at customs kolkata since 3rd july. no one picks up phone. | |||
Sir, My name is Atul Bafna, my Import export code number is [protected]. I had imported some sample products from china which are stuck at kolkata customs as shown by online tracker since july 3rd 2014. The docket no. Is RD[protected]CN. I tried calling several times to Post office appraisal dept, the FPO kolkata and the GPO on the numbers mentioned on website of india post. They all have one similar thing : call gets picked up and then you hear 'please check the number you hace dialled and then money is deducted for the call. I called each no. At least 5 times and same thing happened. I think this is a hold tune WB post offices are using to deter callers. It is because of such poor service by and irresponsible behaviour of government departments that we cannot do businesss properly here. Please let me know the status of the shipment. I need to show the samples urgently to my customers to secure future orders. Otherwise i may incur losses due to post office negligence. Was this information helpful? | |||
India Post customer support has been notified about the posted complaint. | |||
2 Comments | |||
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My parcel sand from uk 9 April 2016 stuck at Kolkata customs from 18 April sand ID no LB[protected]GB response please [protected] my phone number
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My item from China with tracking number RI[protected]CN has been sent from China on July 26th and the status changed till August 2nd, 2014 but it's not showing any details after that (please see attached screen shot) - last status is "Sent to Airline". All the items are received in Kolkata where they sort the item and update the status. The status has not been updated after it was sent from China. The last status from china is "Sent to Airline", after that it's the responsibility of Indian post to sort the item and update the status and that has not been done, it's been 50 days now.
Please help me. My email ID is [protected]@rediffmail.com
Regards,
Tarini