India Post — Item Onhold Addressee cannot be located

Address: Industrial Complex Dundahera SO

Hi,

I have sent some urgent documents for claim processing from Kolar, Karnataka to Haryana Udyog Vihar which i had done several times in past and got delivered fast. But this time, the parcel is stuck and the reason mentioned is "Item Onhold Addressee cannot be located". Why such irresponsibility? Please deliver the parcel as soon as possible.

Thanks