India Post — item stuck at dimc since 30th october

Address:

New Delhi, Delhi, 110091

My item with consignment number rx[protected]ch is stuck with dimc since 30th october with no movement on it. Its 6th today and this was supposed to be delivered by end october or 1st week of november but no delivery has been attempted. What kind of harassment is this?

30/10/2019 11:05:41 india mumbai air transfer from office of exchange (Inb) air dimc new delhi 110002
30/10/2019 09:58:16 india mumbai air receive item at office of exchange (Inb) air mumbai airport sorting office
25/10/2019 18:20:00 switzerland london 1 send item abroad (Edi-received) air mumbai airport sorting office
24/10/2019 15:50:00 switzerland london 1 insert item into bag (Otb) air mumbai airport sorting office
24/10/2019 15:49:00 switzerland london 1 receive item from customer (Otb) air
24/10/2019 15:49:00 switzerland london 1 receive item at office of exchange (Otb) air