India Post — items stuck at chennai foreign post office and kolkata air foreign rlo building

A package i ordered with tracking number rb[protected]sg has been stuck at chennai foreign post office since 01/11/2019, no update is made for past two weeks for this package and no contacts where made.

Similarly, there are other packages which i ordered that are being updated after reaching india.
All details are as follows:

Rb[protected]sg : 01/11/2019 11:46:23 india chennai foreign post office

Rv[protected]cn : 08/11/2019 11:12:54 india kolkata air foreign rlo building

Rp[protected]cn :09/11/2019 11:34:35 india kolkata air foreign rlo building

Please update package status asap as it is a gift for my friend's birthday.
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India Post customer support has been notified about the posted complaint.
Nov 14, 2019
Updated by Rahul Sivananda
I know that it is asking a bit too much to keep all parcel tracking up to date given the huge load India post receives everyday. But not updating the status for more than a week is unacceptable, please do hire more people when workload is high.
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