India Post — items stuck in delhi customs

I ordered some nail art supplies and two of my parcels have been stuck in delhi for over 2 weeks with no update on the online tracking.
It is written on both tracking as follows:

[protected]:40
India, dimc new delhi 110002, send item to customs (Inb)
[protected]:29
India, dimc new delhi 110002, receive item at office of exchange (Inb)
[protected]:13
India, dimc new delhi 110002, receive item at office of exchange (Inb)
[protected]:10
Delhi international mail centre, custom receive
[protected]:59
Delhi international mail centre, item received
[protected]:43
Delhi international mail centre, item received
[protected]:59
India, mumbai air, transfer from office of exchange (Inb)
[protected]:31
India, mumbai air, receive item at office of exchange (Inb)
[protected]:01
Mumbai airport sorting office, item received
[protected]:20
Lao people's democratic republic (The), vientiane ap mail center, send item abroad (Edi-received)
[protected]:34
Vientiane ap mail center, item bagged
[protected]:34
Lao people's democratic republic (The), vientiane ap mail center, insert item into bag (Otb)
[protected]:00
Vientiane ap mail center, item received
[protected]:00
Lao people's democratic republic (The), vientiane ap mail center, receive item at office of exchange (Otb)
[protected]:51
Vientiane ap mail center, item booked
[protected]:51
Lao people's democratic republic (The), vientiane ap mail center, receive item from customer (Otb)
Origin : laos
[protected]:40
Delhi imc, item presented to import customs
[protected]:29
Delhi imc, item presented to import customs
[protected]:29
Delhi imc, arrival at inward office of exchange
[protected]:13
Delhi imc, item presented to import customs
[protected]:13
Delhi imc, arrival at inward office of exchange

Parcel tracking numbers:
Rb[protected]la
Rb[protected]la

It has been stuck there since the 8th of april and am unsure what is happening, my number is on the parcels and they were only cheap items so it’s strange.

Please help!
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