India Post — retention reason : retained by customs for unspecified reason!!

Hi All,

I recently ordered a supplement (overseas). However, for the past week the tracking comments indicate "Retained by customs for unspecified reason".

Kindly let me know, if I need to contact the customs office? Or will my package be lost?

It would be greatly appreciated, if some one could assist me further!

Consignment Number: RX[protected]DE.
Date: 13/11/2017
Location: CHENNAI (MADARS) AIR

Thank you!
Was this information helpful?
No (0)
Yes (0)
India Post customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sir post Alagappapuram to Port Blair 9/11/2017 two parchal rp;Ct[protected]in, Ct[protected]in no delevery
Whats the update on yor parcel SeanGrass bro. I too have the same problem with my parcel stuck in chennai Trackin no: RG[protected]CN

Thank You
Just saw your tracking info. It seems that the parcel has been release. Did you submit any documents or they released it themselves?

Thank you

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Post
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    8942
    Pending
    0
    Resolved
    1492
    India Post Phone
    +91 77 1223 3400
    +91 61 2222 5051
    India Post Address
    Meghdoot Bhawan, Link Road, New Delhi, Delhi, India - 110001
    View all India Post contact information