India Rush — need my money back

Address:Kamrup Metropolitan, Assam

Dear India Rush, As you have repeatedly fail to deliver on the said date, as the date to deliver my lehenga was on 24th Oct 2014, several fake promise from your customer care and javas customer, as till date (2/11/2014) I have not got my lehenga . As u have fail to deliver it in the said time, so now I don't need the order no[protected]. I need my money withing 2 working days anyhow, as a copy of a complaint letter has been filed to consumer court email id and all the document of my order and recorded voice of your customer care representative who knowing every situation miss guided me. As still no product have been delivered to me, I just want my money back credited to my account, As you feel every customer is a fool and you can fool them, now you will come to know what customer can do . Hope you will have a guts to reply to this and refund my money within 48 hours by hook and crook . Regards Sanjh Roy
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Shahbaz,

Greetings from IndiaRush!!!

We apologies for the inconvenience caused to you. This is regarding your Order Number #[protected], We like to update you as your order was lost by our courier team Gojavas, We have refunded your amount via payment gateway Rs 5, 000 Dated 5th Nov.2014, If you still have any concern feel free to revert us back, We are more than happy to help you, Kindly bear with us for the delay in your revert.

Thanks & Regards:
Team IndiaRush.
[protected]@indiarush.com
+91 [protected] (10am-7pm)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiaRush / Arnit Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    374
    Pending
    49
    Resolved
    266
    IndiaRush / Arnit Retail Phone
    +91 11 4083 4083 [Customer Care]
    IndiaRush / Arnit Retail Address
    630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
    View all IndiaRush / Arnit Retail contact information