India Rush — Not at all taking any action on the returned request. | |||
This regarding the order no#Order #[protected]. I had ordered a watch from this company named Indiarush. It got delivered on 21stMay and I placed a return request on 23rd May and asked for a replacement. After several follow ups, they arranged a reverse pick up on 29th May(http://track.delhivery.com/p/[protected]. As per the procedure I uploaded the return receipt on the same day. The product has reached Delhi hub on 3rd June. In between, I have been following up the matter on a daily basis with them. And every time I call, I hear the same template answer; "You will receive the store credit within 24-48 hrs and we will give you a call tomorrow". But neither that 24-48 hrs ever came in last 5 days, nor they did give me a call. Now I really doubt their integrity and afraid they neither want to send me the replacement nor want to return my money. Any help on this is appreciated. Was this information helpful? | |||
Aug 17, 2015 sujita kudiya's response Please let me know if you received the money back, I am also facing the same issue
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3 Comments | |||
Comments
Please let me know if you received the money back, I am also facing the same issue
Reply
Dear Sanujit,
Greetings form IndiaRush!!!
We apologies for the inconvenience caused to you. This is regarding your Order Number#[protected], We like to update you, We have provided you the credits for Rs.8123 Dated 10/06/2015, Same you have used in your New Order#[protected], If you still have any concern feel free to revert us back, We are more than happy to help you. Kindly bear with us for the delay in your revert.
Thanks & Regards:
Team IndiaRush.
[protected]@indiarush.com
+91 [protected] (10am-7pm)
Greetings form IndiaRush!!!
We apologies for the inconvenience caused to you. This is regarding your Order Number#[protected], We like to update you, We have provided you the credits for Rs.8123 Dated 10/06/2015, Same you have used in your New Order#[protected], If you still have any concern feel free to revert us back, We are more than happy to help you. Kindly bear with us for the delay in your revert.
Thanks & Regards:
Team IndiaRush.
[protected]@indiarush.com
+91 [protected] (10am-7pm)
these people are always apologising but nothing is being done, please confirm whether you have received the money refunded??
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