IndiaTimes.com Complaints & Reviews

I ordered for two products: 1 tyre inflator cum compressor and 2 windshield cleaner. The first product was not shipped at all, when i opened the package it didn't contain the product. The shipment for the second product contained an old scratchy headphone instead of the windshield cleaner.

I lodged a case reporting these issues. The customer service closed the case citing absurd reasons.

They are the most corrupt e-commerce platform running today. Shame on them

Hi, my name is pardeep aneja from punjab, recently i have placed an order, name combo of bacca bucci with 1 t- shirt and 1 jeans harley-007 (B[protected] and order no. [protected]. I have placed order through guest id and my guest id is guest[protected] and sir i wanna to inform u that my desired item was not according to ur given advertisement and it was not as per my selected item. It was defected. So sir i have already given a call to ur company but they didnt given me any good response. So please sir its my humble request to solve my problem nd refund my money back.
I shall be thankful.
Name : pardeep aneja
Mob. No. [protected]
My guest id: guest[protected]

My first complaint dated on Feb 27, 2016.


What a shame for your so called esteemed establishment.

My order 86153715.

Order Date: 21 Feb 2016, 11:03 PM


you sent me pendrive insted of PEN CAMERA.

wish you will replace the product immediatly with your own cost. as it is your fault.


regards


I hope you will rectify the issue

regards

I have purchased a pest control machine & my order ID is [protected]. M not satisfied with the product and therefore submit a replacement request as than that product is taken back by the co. And it is said by the company that you receive your product max. By 13 feb 16 But till today I didn't receive my true product all time when I call customer care they told that request is being forwarded but no response from India time . this company is totally seems an fraud company, it seems u consider people to be illiterate but you dnt take so much easy as m very disappointed by the company and I have spend my very much precious time to talk to you very politely, but now I think to file an PIL against the company in consumer Court if I do not receive my money refunded or my true product, this is last warning for you .

I got a combo offer of 5 articles. found one watch damage. complain booked but no response till date. Saying wait for 2 days. but 1 week passed.

I have purchased a product which is having quality issue.Hence I returned it within the return date.Its received at their end even I showed them proof of delivery.I called them every alternate day but they are just playing with me.They only update my complaint no. but no proper action not even a single return call from their side.
This is happening since last 10-12 days.Now its been so irritating for me.

Kindly please co operate with me..

thank you..

I purchased one micromax mobile from your online shopping
Order No [protected] which is delivered broken
I contact your Customer Care immediately They told me to upload photo of broken part only threw mail that I had already send . On 2.02.16 I talked to cc they told me that they will let me know the status letter on today when I talk to cc they telling me as you did not received your call ( I didn't get any call from their end)& did not send the photo graph of packing box your time is over. what is this ? why they did not mailed me about their requirement? I need my money back

Instead of that their reply as follows:


We sincerely apologize for the inconvenience caused to you.


We would like to inform you that as you did not send the snapshot of inner and outer packing of the product within timeline so your case has been closed hence we will not be able to replace/cancel the product.


For more exciting offers on other product you can visit us at http://www.shopping.indiatimes.com


Thank you for choosing Indiatimes Shopping.


Regards,


E-mail Support

Indiatimes Shopping

Sir mene online 3 combo jeans mangvaya tha but mujhe duplicate gaya he so ya to mujhe mere paise bapas kare ya fir mene jo book kiya he vo samaj mujhe diya jaye or mere sath kaam kar rahe person ne bhi book kiya he but usne mera product dekh ke wo apne purchases karne ka decision badal raha he or mene jo order kiya tha wo nhi mila mujhe ek dam ghatiya saman diya he kirpya es ka nivaran kare thanks you sir

I ordered two same items by mistake and cancelled one immediately.Order No: [protected] Feb 09, 2016, 10:09 AM
Payment Received of ` 9895 (Debit Card)
Shipping Address : Sherry George, St.Xavier's College, Fathers' Residence, North High Ground, palayankottai, 627002, TAMILNADU - India.

Huawei Honor 4X - Black (1)
` 9980 Show Details
the site says it is refunded. i registered a case also but no money has been recieved in the bank account.
REFUNDED
Case Id: 2634651
On Feb 10, 2016

Hi Sir,
I had placed an order 3 weeks ago and they shipped the wrong product, hence i returned it and asked for a refund .since then i have been calling them everyday for 3 weeks and i still have no solution.every time i have called then all i get is the "hold music " or please give us some time .i have given them enough time and everything that they need.I not only have no product but also have no money and since its a paid line that i have to call i have done that everyday
order #[protected]
Case ID: 2593370
I have spent a lot of time and money on these guys and they just cant help me get my money back .I have spoken to 5 different managers, Rajiv Tiwari, Bipin, Sham, Deepak, Santosh. who have all told me it is a technical fault and its their fault and they will give me the money back, however nothing in 3.5 weeks.
Requesting you to help get my money back .
Thanks
Robin

Hai am very upset with this purchase am a regular customer of india times now am feeling unsecurity for my payment and order delivcery i didd purchase on last month still i didnt recieved my product i need to know what type of service delivery you are taking care plase contact me or i need to go by leagal Order No: [protected] Jan 06, 2016, 11:33 AM Payment Received of ` 248 (Net Banking) Davidson Golden Unisex Aviators - DN-101-GLD-BLUE (1) ` 248 Show Details

We have odered order no.[protected] Combo Of Bacca Bucci Men Casual Shoes With 3 Denim - BBMB3093K+3JEANS before 15 or 20 days of dushura for the festival they delivered it after dushura that to not the mentioned product as shown to us then we complained about it they said to post it back to them where it was not our mistake and not our problem even though we posted it back to them with pain even though we were not having time...we dont have time so we odered product on online and they said us to post it back even though we posted it back by spending 300 from our pocket are we looking mad or what to that fraud people...but till now there is no refund of money Price : Rs. 1285 Shipping Charges : Rs. 99 COD charges : Rs. 39 Subtotal : Rs. 1423 Order ID: [protected] Order Date: 15 Oct 2015 Payment Mode: Cash On Delivery we have already posted back the following product of order no.[protected] Combo Of Bacca Bucci Men Casual Shoes With 3 Denim - BBMB3093K+3JEANS . on nov 8th it we mail any thing the only reponse we get every time is the following Dear Valued Customer, Thank you for contacting e-mail support team, we’ll do our best to assist you! Our team has received your email and will get back to you shortly. Please note: this is an auto generated e-mail that cannot receive replies. Yours sincerely, Indiatimes Shopping Customer Service Team(dec 8th) (resently after so many complains also we got the same thing auto generated that to no rep) do this the way with valued customers we behave we want our money back with this many days intrest and the postal charges also that we have paid to post it back and this type of sites must be closed because we loose trust on sites which are really good and reasonable...got fed up with this indiastimes shoping fraud people and got irritated by this... at last i got my cheque on 08/1/2016 that to with wrong name and less amount they told they will return my post money what i spend to post the product back but they dint return that post monet although i mentioned my name andress very clearly what the hel you people are doing i am going to complaint about all this in ps be ready for that

I have placed an order for a mobile phone order no:.[protected] its been a week yet, i dont have any information about the delivery of the product. and customer care is least bothered and not providing any details. i have called them for the last three days for an update. they are asking me to wait, and its almost 72 hours i havent got any update from them. looking for an action and resolution on this at the earliest.

I ordered a bangle (size 2.4) from Indiatimes shopping but they sent the wrong size (2.8) and when I said to cancel the order and refund the amount, they kept on making different excuses and finally when I did whatever they said, they refuse to refund saying that now its outside the timeline. I dont understand from where the question comes about finished timeline. Its not my change of mind. Only because they sent the wrong item, I simply asked for the refund.

I have purchased a Pair watch combo with order no. [protected], but they delivered the the different Pair of combo. I have submit complain and returned the product by DTDC. And call their customer care, now they give me the status the product is incomplete received by them. But DTDC say the weight of send and delivered product was same. India shoping cant help me about the replacement.

Sir/maddam Maine indiatimes shopping se 20 days phele wrist watch order ki thi jiska miror break tha to maine return complaint ki to unhone kha refund check me hoga abhi tak kuch bhi nhi hua or na he shi se bat krte h Regards Parveen dhall [protected]

Dear sir We have purchase micro-max bolt q324 (silver ) one pcs, but we have not received the invoice so please send the invoice, i have already talk to the your customer care executive thee time . but any one not given proper reply, so please provide the invoice of my mobile phone, Purchase detail bellow --- micromax bolt q324 (silver) Order ID--[protected] Order date---12 August 2015 Payment Mode--credit card mobile numbers. [protected] shipping add-- home -resham AT--404 b wing shree ankit residency namda road vapi valsad 396191 gujrat Anil pandey [protected]

Sir i have order on ur web site u people displaying on and sending me one product immediately i have called too ur customer care i said i dont want this product i want my money back i asked means okay they said and he said me one address too send back products i have send the product back too ur company through dtdc couirer please call me [protected] my nymber iam kindly requesting please call too me

I purchases mens cotton chinos order no [protected] then i receives wrong products on 04/12/15 then i have deliverd product to india times shooping warehouse on 05/12/15 then till date i have not recv my origanl product. every times spoke to me another 2-3 days.

I have ordered a "biotique bio apricot refreshing body wash" with AWB #[protected]. Delivery Date is[protected]. Still today[protected] I am not received my order. I cannot able to track my order too. Kindly provide proper information about it. I paid through net banking.