IndiaTimes.com Complaints & Reviews

i am bsnl user [protected] and please deactivate the service sherlyn30 on this number if you want to become trustable for next time

Sir,
My mobile number is
[protected]. I want to
unsubscribe the Sub hollywood sizzlers of
the day(wap subscription) by
indiatimes. [http://203.199.70.160/site/t.jsp?i=878]
We don't need it any
more. Please do it before
15/01/2010.We will not be liable
to pay any subscription amount
after this message.
thanking you,
deepak kumar

Dear ALL,

My most horrible experience with INDIATIMES SHOPPING.



Yesterday (13th March,10) I have received my replacement that is after a month. Most pathetic experience with INDIATTIMES - PRODUCT IS SENT AS IT IS without repairing or replacing it.

ON 8TH FEB COMPLAINT LODGED YOUR REFERENCE 125393

DEFECT PRODUCT Was sent as per process on : AWB NO [protected]/02/10)

FOLLOWUP CALL For not RECEIVING GOODS with in 10 days : 20/02/10 Complaint No 144186

PRODUCT SENT TO ME 13/03/10 – Complaint lodged 173175



Through experience with indiatimes is pathetic.

I lodged a complaint in this forum on 1.2.2010 regarding non-refund of money paid. For reference, my order with Indiatimes shopping (order no.[protected] for - Bright Forever +3 Piece Nazar Raksha Kawach + Slicer Dicer. After discussion with Indiatimes entire products were returned but they have not yet refunded my money. Consequent to my complaint here, Shri Vijay Kr Srivastava,Vice President of this forum immediately issued a mail to Indiatimes to refund. Even after sending scanned copy of courier receipt through which the product was returned, Indiatimes continued to ask me about AWB no. On 18.2.10 I received a mail from Ms Alka of [protected]@indiatimes.co.in assuring that within 6 working days my issue will be resolved,etc. But no further communication received. Now, when I have given them ultimatum, I got a SMS from TA-Ecom-Cca on 5.3.10 to wait for 2 more working days for resolution of this issue but as usual no further intimation. I have now decided to take the issue further including filing a case with consumer court for refund along with associated expenses and compensation. Meanwhile, if this forum can help me to resolve the issue immediately, it would still help me to relax instead of going for litigation etc. Anyway I am determined to see the end of it as I now realize from various correspondances from Indiatimes that they are deliberately lingering the issue and I shall not allow them to get away with my money. Regards. .

Sirs, I write several times and they book my complain two time and write me mail that respond soon. But still nothing done and reply by them. Enclosed my mails copies of my as well as their.


Dhiren Shah

Flag this messageRe: Fw: Query/Non Receipt of order material [Case:368211]/ticket number is 304766Sunday, February 28, 2010 3:57 AM
From: "Dhiren Shah" <[protected]@yahoo.com>View contact detailsTo: "CustomerService" <[protected]@indiatimes.co.in>Hello

You are changing my case no. but donot reply that what happened so far.

Dhiren


Customer service dt:[protected]
Indiatimes Shopping

MOST URGENT


This is my request to reply my mail and send my order material or refund my money.

Otherwise I has to go to customer(Cunsumer) protection.

Please settle my issue without further delay.

Since long you are not repling my Mail tourcher me.
Dhiren Shah

[protected]@yahoo.com

Note: more details under


--- On Sun, 2/21/10, Dhiren Shah <[protected]@yahoo.com> wrote:


From: Dhiren Shah <[protected]@yahoo.com>
Subject: Re: Fw: Query/Non Receipt of order material
To: [protected]@indiatimes.co.in
Date: Sunday, February 21, 2010, 3:28 PM




Hi ANUP,
Customer service dt:[protected]
Indiatimes Shopping

MOST URGENT


This is my request to reply my mail and send my order material or refund my money.

Otherwise I has to go to cusomer protection cousel.

Dhiren Shah

[protected]@yahoo.com

Note: more details under




--- On Sat, 2/20/10, Dhiren Shah <[protected]@yahoo.com> wrote:


From: Dhiren Shah <[protected]@yahoo.com>
Subject: Re: Fw: Query/Non Receipt of order material
To: [protected]@indiatimes.co.in
Date: Saturday, February 20, 2010, 12:52 AM




--- On Thu, 2/18/10, Dhiren Shah <[protected]@yahoo.com> wrote:


From: Dhiren Shah <[protected]@yahoo.com>
Subject: Fw: Query/Non Receipt of order material
To: [protected]@indiatimes.co.in
Date: Thursday, February 18, 2010, 3:49 PM


REMINDER II

Hi ANUP,
Customer service
Indiatimes Shopping

MOST URGENT

Please reply and do need ful and settle .


Dhiren




----- Forwarded Message ----
From: Dhiren Shah <[protected]@yahoo.com>
To: customerservice <[protected]@indiatimes.co.in>
Sent: Mon, February 15, 2010 10:43:55 AM
Subject: Re: Query/Non Receipt of order material


REMINDER


Hello Anup
Customer Service
Indiatimes Shopping


I am still not receive my order material or refund.


Please reply me.


Dhiren Shah







[protected][protected][protected][protected]
From: Dhiren Shah <[protected]@yahoo.com>
To: customerservice <[protected]@indiatimes.co.in>
Sent: Thu, February 11, 2010 6:30:22 PM
Subject: Re: Query/Non Receipt of order material


Hi Anup


Customer Service
Indiatimes Shopping


Hope you had received my mail, as you require detail. Please confirm.


Also I am put my earlier some mails copy here for your reference.






1.
Fw: Re: Non reciept of Order Item [Case:304766]
From: Dhiren Shah <[protected]@yahoo.com> View Contact
To: [protected]@indiatimes.co.in


[protected][protected][protected][protected]

Dear Sir


I am only receiving this type of mail since last ten days but no result.


Please do action.


Dhiren Shah


2.
Fw: Re: Non reciept of Order Item [Case:304766]
From: Dhiren Shah <[protected]@yahoo.com> View Contact
To: [protected]@indiatimes.co.in


[protected][protected][protected][protected]




REMINDER -III


[protected][protected][protected][protected]
From: Dhiren Shah <[protected]@yahoo.com>
To: CustomerService <[protected]@indiatimes.co.in>
Sent: Fri, January 29, 2010 5:04:32 PM
Subject: Re: Re: Non reciept of Order Item [Case:304766]




Ref: ticket number is 304766
Dear sir,


As per your following mail, I am still not recieve any reply or my order material.


Please do needful. After such a long time you are not sending my order material or refund of my money.


Dhiren Shah





[protected][protected][protected][protected]
From: CustomerService <[protected]@indiatimes.co.in>
To: ""Dhiren Shah" <[protected]@yahoo.com>" <[protected]@yahoo.com>
Sent: Wed, January 27, 2010 9:27:31 AM
Subject: Fw: Re: Non reciept of Order Item [Case:304766]


Thank you for contacting Indiatimes shopping. We have received your email – your auto-generated ticket number is 304766. Please use this for future reference. You shall receive a response within 24 hours



This is an automated response to acknowledge receipt of your email.



To remove yourself from this email list click here

Get every market update!
Log on to m.economictimes.com from your mobile.3.


Re: Re: Non reciept of Order Item [Case:304766]
From: Dhiren Shah <[protected]@yahoo.com> View Contact
To: CustomerService <[protected]@indiatimes.co.in>


[protected][protected][protected][protected]




REMINDER


[protected][protected][protected][protected]
From: Dhiren Shah <[protected]@yahoo.com>
To: CustomerService <[protected]@indiatimes.co.in>
Sent: Fri, January 29, 2010 5:04:32 PM
Subject: Re: Re: Non reciept of Order Item [Case:304766]




Ref: ticket number is 304766
Dear sir,


As per your following mail, I am still not recieve any reply or my order material.


Please do needful.


Dhiren Shah




4.


Fw: Re: Non reciept of Order Item
Tue, January 26, 2010 7:14:09 PM From: Dhiren Shah <[protected]@yahoo.com> View Contact
To: [protected]@indiatimes.co.in


[protected][protected][protected][protected]

MOST UREGENT

--- On Fri, 1/22/10, Dhiren Shah <[protected]@yahoo.com> wrote:


From: Dhiren Shah <[protected]@yahoo.com>
Subject: Re: Non reciept of Order Item
To: [protected]@indiatimes.co.in
Cc: "Dhiren Kumar" <[protected]@hotmail.com>
Date: Friday, January 22, 2010, 11:46 AM




--- On Wed, 1/20/10, Dhiren Shah <[protected]@yahoo.com> wrote:


From: Dhiren Shah <[protected]@yahoo.com>
Subject: Non reciept of Order Item
To: [protected]@indiatimes.co.in
Date: Wednesday, January 20, 2010, 6:00 AM


Reminder -II
Dt:22-12-10



Dear Sir, Dt: 26, Jan.2010

Please infirm that when I receive my this order 8GB Spy Pen Video Recorder - Pen Drive.

Also inform me regarding change of Item from 8 GB to 16 GB. It will possible or you will send me only this 8GB Spy pen Video Recorder - pen Drive..

I feel that Ihas to go cunsumer forum if you do not send me my order Item or refund my money within further 7 days.

Awaiting your early action in the matter and reply.

Dhiren Shah

--- On Tue, 12/1/09, Dhiren Shah <[protected]@yahoo.com> wrote:


From: Dhiren Shah <[protected]@yahoo.com>
Subject: Order
To: [protected]@indiatimes.co.in
Cc: [protected]@hotmail.com
Date: Tuesday, December 1, 2009, 6:27 AM


Dear Sir,

I have place order for following detail, But in your add it's 16GB and on order site it seen 8 GB.

So please clear that you will send me 16 GB pcs.

ORDER CONFIRMATION MAIL - CREDIT CARD

Dear Dhiren

We thank you for placing your order with Indiatimes Shopping. Your order number is[protected]

Order Details
Order Number
Sub Order Number
Products
Quantity Amount
[protected]
2747478
8GB Spy Pen Video Recorder - Pen Drive


1 1689.00

Payment option chosen by you is CREDIT CARD.
The billing address for your order provided by you is: Order Number
Sub Order Number
Products
Quantity Amount
[protected]
2747478
8GB Spy Pen Video Recorder - Pen Drive


1 1689.00

Payment option chosen by you is CREDIT CARD.
The billing address for your order provided by you is:


Billing Address 36 Vikram Chambers,
Nr. I T O, Ashram Road,
Ahmedabad 380009
India


Please quote the order number in all your correspondence

Dhiren Shah


Billing Address 36 Vikram Chambers,
Nr. I T O, Ashram Road,
Ahmedabad 380009
India






Hope your early action in the matter.
Dhiren Shah






[protected][protected][protected][protected]
From: customerservice <[protected]@indiatimes.co.in>
To: [protected]@yahoo.com
Sent: Wed, February 10, 2010 10:32:47 AM
Subject: Query


Dear Mr. Shah,
We thank you for contacting Indiatimes Shopping.

We apologize for the delay in responding you.

With reference to your mail dated-08.02.10, we would request you to kindly provide us any of the reference number (order number, order reference number), as the details given by you is insufficient for the details to be find out.We regret the inconvenience caused to you in this regard and sincerely apologize for the same.



We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.

For convenience please do not delete the interactions while replying.

With regards,

Anup - Customer Service

Indiatimes Shopping

Get every market update!
Log on to m.economictimes.com from your mobile.

DISCLAIMER AND PRIVILEGE NOTICE: This e-mail message contains
confidential, copyright, proprietary and legally privileged
information.It should not be used by anyone who is not the
original intended recipient. If you have erroneously received
this message, please delete it immediately and notify the sender.
The recipient must note and understand that any views expressed
in this message are those of the individual sender and no binding
nature of the message shall be implied or assumed unless the sender
does so expressly with due authority of BCCL subsidiaries and
associated companies, Collectively Times Group.



--- On Fri, 2/26/10, CustomerService <[protected]@indiatimes.co.in> wrote:


From: CustomerService <[protected]@indiatimes.co.in>
Subject: Re: Fw: Query/Non Receipt of order material [Case:368211]
To: ""Dhiren Shah" <[protected]@yahoo.com>" <[protected]@yahoo.com>
Date: Friday, February 26, 2010, 11:57 AM


Thank you for contacting Indiatimes shopping. We have received your email – your auto-generated ticket number is 368211. Please use this for future reference. You shall receive a response within 24 hours


This is an automated response to acknowledge receipt of your email.


To remove yourself from this email list click here

Get every market update!
Log on to m.economictimes.com from your mobile.

DISCLAIMER AND PRIVILEGE NOTICE: This e-mail message contains
confidential, copyright, proprietary and legally privileged
information.It should not be used by anyone who is not the
original intended recipient. If you have erroneously received
this message, please delete it immediately and notify the sender.
The recipient must note and understand that any views expressed
in this message are those of the individual sender and no binding
nature of the message shall be implied or assumed unless the sender
does so expressly with due authority of BCCL subsidiaries and
associated companies, Collectively Times Group.

I placed an order agst TOI ad "The Times Of India Reader's Offer by www.shopping.indiatimes.com" for "Branded Digital Car USB MMC MP3 Player for Rs 1299 (MRP 4999) on 13 Feb10 by phone at [protected]/[protected] and also confirmed subcription for Times books for Rs 500/- adjustable in purchase value of books agst the telecaller tephonic offer.
Points of Complaint:1)The Car Music system supplier has no MP 3 Player(specifically confirmed that it should play CD) 2)It is not of the brand (Excel) as told by telecaller
3) The Case has no mention of MRP4)No Free gift worth Rs 199/- agst cr card pmt supplied as told 5)Letter of Book Subscription bears no name No PW SMsed for e shopping agst book subscrption
6)No reply agst complaint except useless SMSs stating return of deffective(actually it is not upto the specifications of ad /order)
Pls Help. I could not foresee such a cheating by TOI like concern.
Naveen Lata Rastogi ([protected])
V.P.Rustagi (Husband) M [protected]

Hi sir.

i had place an order with indiatimeshopping for car music system on 01/09/2010 through my credit card by phone. they deliver the product on 01/12/2010.

As they committed this is universal company product . when we recived it, it was a local music system. and it has technical problem. i have called many times to there call center number for refund they use to put me on long hold and then disconnect the phone. and now it's more than a month they never take action for my refund request.

Please see the order details as mention below-

ORDER CONFIRMATION MAIL - CREDIT CARD

Dear RISHI

We thank you for placing your order with Indiatimes Shopping. Your order number is[protected]

Order Details
Order Number
Sub Order Number
Products
Quantity Amount
[protected]
2830155
Branded Car Music System - 1/1_1st Jan(CC/ITZ)


1 1149.00
[protected]
2830156
Free Lunch Box On Purchase By Credit Card - 1/1_31st Dec(CreditCard/EMI/ITZ)


1 0.01

Payment option chosen by you is CREDIT CARD.
The billing address for your order provided by you is:



Billing Address
C/O HEMLATA SHARMA H.NO-4/95,SITE 4,VIKASPURI,NEAR COFFEE HOME AND VODHELLA MKT,NEW DELHI
null
New Delhi 110018
India



Please quote the order number in all your correspondence.

We will e-mail you the shipment details as soon as the product is dispatched after the payment realisation. Incase the order is not shipped within the specified time because of some reason, the order will be subject to cancellation with complete refund. No deliveries are made by our logistics partner on Sundays and National Holidays.
Thanking you for shopping at http://www.shopping.indiatimes.com

If you have any ideas, suggestions or any grievances, feel free to send your via mail to: [protected]@indiatimes.co.in .Your feedback will help us to serve you more effectively.


[protected][protected][protected][protected][protected][protected]-

Congratulations
Thank you for shopping with us! You have won 3 Gift certificates worth
Rs. 1250.
Your first Gift certificate is worth Rs. 250
and valid on a special Flowers & Gifts catalogue.
GC Number: GC[protected]
To redeem the gift certificate, click here.
Alternatively, please copy and paste the below link on your browser address bar.
http://www.shopping.indiatimes.com/ism/faces/tiles/catalogue.jsp?catalogueID=203...⇄
Your second Gift certificate is worth Rs. 500
and valid on a special Jewellery catalogue.
GC Number: GC[protected]
To redeem the gift certificate, click here.
Alternatively, please copy and paste the below link on your browser address bar.
http://www.shopping.indiatimes.com/ism/faces/tiles/search.jsp?q=&categoryID=...⇄
Your third Gift certificate is worth Rs. 500
and valid on a M & S Pen Catalogue.
GC Number: GC[protected]
To redeem the gift certificate, click here.
Alternatively, please copy and paste the below link on your browser address bar.
http://www.shopping.indiatimes.com/ism/faces/tiles/catalogue.jsp?catalogueID=203...⇄

T & C apply.










Use Indiatimes ICICI card to pay for your shopping. Click here to know more

This is a system generated mail. Please do not reply to this message. Any replies to this message will not receive any response.

Respected sir,

Due to no reason, suddenly a message comes up that rs 30 is deducted from account of my mobile phone, due to wap services, which I never did subscribe! And after a month, same thing continued, when I realized that all of this is happening due to the fraud indiatimes wapsite. Please unsubscribe, because it is giving me tension.
My mobile no. is [protected] ( orissa)

Dear Sir,
I have purchase merlin 123 & slicer dicer through indiatimes shopping on 5/1/10 is product of tvc sky shop.
I was told that if i do not like the product the same can be returned ,after going though the product i feel the juicer is useless for which i bought the product.
I would like to return the same ,the order no. was[protected] dtd. 5/1/10 & the items was received on 14th Jan'10 .
After one or two usage the motor of merlin 123 stopped working , in contacted tvc ,they told to send the motor to them ,which was done by me ,but till date i have not recieved the motor .
Now there is no response from intiatimes shopping as well as tvc . I feel tele /news paper shopping is only a way to cheat the cutstomers .
I want my money back from indiatimes shopping.
can you help???

sir me bsnl user my 3g no[protected] ihave two complaint earliar but you could ,nt stop this to renew wap1.indiatmes.com & my serveses are hampred due to negative balance i[censored] or bsnl will not help me there is no option & i will destroyed this sim kindly help me thanks.

I saw advertisement in Maharashtra Times and put order on phone after watching advertisement of combo offer of merlin 123 and Nicer Dicer on TV. The advertisement and the manual of NICER DICER says that it contains changeable blades but in reality they have given only one blade. Now the company people arenot ready to accept this and deny for the replacement or other blade.

sir my 3g cell no [protected] one massege usaly come from no 58888 & the autometicaly re new my my subscription i have tried my best stop them but c,nt succecd i complaient sd many times custumer care of bsnl mobile but failed my mobile accont balance come to negative by that so called lutere wap kindly stop such type white colore lutere thanks

Hi,

I have order 3 years subscription of Chandamama Hindi for 3 years from Indiatimes Shopping in August 2009, Till September 2009 I got issues, but thereafter there are no issues delivered till now, I put a mail as below with response :

Mail:

Dear Sir,

I had placed an order for subscription of Chandamama(Hindi) through order no[protected] for 3 years. But I am not receiving any issue since October 2009. Please update me about the status and deliver the pending issues. I wish that in future it would be delivered on time.

Hoping for your prompt and positive action.

Thanking you,
Ajay Kumar Yadav
521/236, Bara Chand Ganj, Mahanagar
Lucknow 226006

Response :

Thank you for contacting Indiatimes shopping. We have received your email – your auto-generated ticket number is 294824. Please use this for future reference. You shall receive a response within 24 hours



This is an automated response to acknowledge receipt of your email.

But Still there is no response I had contacted customer care nos of Indiatimes Shopping, every time they said they would forward the same to the publisher. Still the issue is unresloved. Please help me out.

Thanks & Regards,
Ajay Kumar Yadav
+91-[protected]

Sir,
I ordered for a [2 GB Jano MP3-MP4 Player] and paid Rs. 1545/- through my SBI debit card [Bank Ref No CCA[protected]]. They have received payment on Jan 25, 2009 and assured delivery of the product within 10 days. But still no news of the product.

The TNT courier number they have mentioned online is wrong. Added to the above, i have not received any reply for several emails I have forwarded to them. Their customer care mobile number ([protected]-karnataka) is out of order.

Kindly help.

I also had the bad experience with indiatimes shopping.

This is a cheating company with pathetic customer service and worthless products.

I got lured by offer on Times of india low price of the day offer and wasted 4000 rs. It was perl set and bracelet (total 25 set) kind of offer, which I thought to present my wife on her birthday. First, the order was delivered after 1.5 months, that too after 20-30 follow up and numerous hour on phone. secondly the order was having missing items. 3rd, the items were old and rusted .

On contacting they say that they do not have any control on the item quality as it is sent by some hyderabad based merchant. If these people are working as mediator and advertising product, then any complaint should be looked into. In this regard at least rediff shopping is better, at least they show customer rating for any specific merchant. Also, they show all the comments and feedback. Beware of these kind of site. I have decided never to go for online shopping, as my very first one is a sore one.

I am BSNL cutomer. My number is [protected](w.b). I have been charged 30 Rs. for getting sms
about watch hot video of girls like Monica etc.from 58888. Please stop the services from 58888 to this number.The service is from http://wap4.indiatimes.com/wapsub.html?t=subwaphvideo30&p=vd&a=1

I am a BSNL customer. My mobile number is [protected](u.p.). I got the message from 58888 that Your Sub HVideo of the Day will be renewed on 27/01/110.To Unsub click here http://203.199.70.160/site/t.jsp?i=735 but given URL could not be opened.I have complained about this earlier to custmer care but still problem not solved. Now i request you to kindlly stop this service.

i kindly request to please unsubscribe the http://wap1.indiatimes.com/wapsub.html?t=subwapmodel&p=dd&a=1 services that sends sms daily and gets renewed every week charging 10 rupees per week.my mobile no. is [protected] it is an airtel no.Please look into this issue.

Sir, i am trying to unsubscribe from the indiatimes 58888 service of WAP subscripition... It gets automatically renewed without mine approval and Rs.10 get deducted for each renewal i almost 3- days...
I am fed of it.. I tried a lot but in unable to

I am a Airtel customer. My mobile number is [protected]. Kindly stop the daily SMS from
http://wap4.indiatimes.com/wapsub.html?t=subwapmodel30&p=dd&a=1
And also cancel my account in "wap.india times.com" & LM-FOLLOW,DA-FOLLOW,TA-FOLLOW,DM-FOLLOW,LA-FOLLOW & M.VUCLIP.COM,...