Gifts By Meeta Complaints & Reviews

I had ordered a gift on 11th november for a 16th november birthday. The item was to be delivered by blue dart service. The item reached to the final location on 15th and the location was noida sec - 63. From there the delivery location is about 10 minutes away. But despite reaching there on 15th they didn’t deliver. Also we kept calling them and every time they said next two hours next two hours. Heights acheived thay they didn’t even deliver on 16th as well. I called gifts by meeta and same thing, sir we will get it delivered in half n hour. But same result. That is the reason these websites shouldn’t be trusted. No more ordering from this site, even though blue dart is at fault, but should be taken care by website company.

Order number:51168

I placed an order on the website for a rakhi gift to be delivered to my brother Wooden Frame Rakhi With Greeting Card and Lucky Bamboo. I made the payment online and the delivery date shown was 5.08.2017. I made the payment using paytm and did not realise until i received the order receipt that another product was added to my cart and the absurd thing is that the delivery date for this product is 18 july 2015. I dont know how they can go back in time snd deliver the product. I contacted the customer care and was assured that it will be removed and will not be delivered but the courier receipt that was sent to me still showed the product.
That was just the starting of ordeal, i received a mail from the site stating that the courier has been sent by bluedart and a tracking id was provided. I tried several times over two days but that tracking id is not working. I wrote them mails but no response, tried calling their customer care but no one responds even their website is not working. Rakhi has passed and i had to order another gift with extra charhes to get it delivered asap.

Last month on 31st july i order first porduct from gifts by meeta. As in the web site it was written that the product will reach on the same day bt more then one week is already past but the order is not yet delivered. When i came to know about it still not reach the person for whom i brought for, i wrote a mail to the company for assistance bt still no reply from the company. I wrote another mail to the company to cancel the order now bt their web address is not working showing error in signing. Please help me to get back the money i spent on the product.

The customer support is absolutely horrible. I have been trying to reach out on call, over email but there is absolutely no response. Your customer executives on the telephone seem to be perpetually busy probably due to never ending delivery / order complaints. I had placed an order and got the wrong product. I was assured by a customer representative on call, that i would receive a replacement last wednesday but i have still not received anything. The tracking details of the fresh order have not been updated either and there is no way for me to track the status.
This is totally unacceptable that the customer has to try every single mode of communication to get you to act.

Gifts by meeta already has so many bad reviews but still i went ahead and decided to purchase a birthday gift for my friend. Birthday came and went and there was no sign of the gift or any kind of responsibilty or apology or shame from gifts by meeta. So do not make a mistake like me. You will regret ordering and wasting so much time trying to get a product on which you have spent your good earned money.

On 09 Feb 2017 I had ordered an online gift with order id:46198.
1: The gift was supposed to be delivered on 14 Feb but the delivered it on 15 Feb.
2: The gift ordered seem to be big enough as per image provided on web but when actually delivered was very small. i.e I paid 1500 for a gift but its market value was not more than 300 rs.
3: I had earlier filed a complain on this, in response to which customer care from Gifts by meeta called be saying they would compensate for the same.
4: Niether I recevied any compensation from them nor any callback.

This complain specifically focuses on service related to online delivery. I had booked a gift with 5 days in advance and go a conformation as well to the shipping address with the date I provided.
But unfortunately they could not deliver it on time and the worst part is that no body(from customer care) bothered to respond a day before when I was following up to them.
Apart from this the item I ordered, on portal it appeared to be big enough as per prize but when it was delivered, it was not all as per the price quoted. i.e I ordered a gift of 1500 Rs. and when it was delivered, I traced its market value not more than 300 Rs

Hi,

I had placed the below order 43496 at your website on 13th Aug for Rakhi combo to be delivered to my brother in Dehradun on 17th Aug'16. On checking on 17th, I was advised by Anubhuti at Bluedart that the package was sent by you without any address or phone no - both for the recipient as well as sender for them to be able to contact either o[censored]s for required details.
Please help me understand :
how can you send a package without a deliver address?
Why was I not contacted by yourself or the courier company if details were found missing?
Is there any point of delivering the Rakhi post the occasion?
I would like to cancel my order & like to get a refund of the amount paid by me. I have sent 3 reminders via mail but have not received any response on it. The customer care no is also not answered.

Shikha Sharma

I had ordered a rakhi gift for m brothers from their website. As per their support team the product which they delivered is same as displayed by them on their website. A lot of scratches are visible to any layman on the front and its colour is also faded. But they are not accepting it. I have attached the photo for your reference too. They have cheated me and I dont want that they cheat anyone else.

Dear Sir/M'am, My name is Amar Raj. I purchased two items online from giftsbymeeta.com amounting Rs. 448 on 04/10/15. The order id is "36646". The last day of the order delivery was 14/10/2015. But, I did not receive my purchased products on time. So I called the customer support to know the status of my order.Then the representative informed me that the item has not yet been packed to be shipped. This was the real bad moment of distrust. It was now 10 days and the last day of getting the parcel but they had not even packed it. I felt cheated and asked them to cancel my order. They cancelled my order. But, I did not receive the refund amount in my account. So I mailed the customer support regarding the refund. They told that it will be refunded within 5-6 days. I waited, but again I did not get my refund back. I again complained back. This time again they said you will receive your refund back in 3-4 days. I again waited but did not get my refund back. Again I mailed them today and now again they are saying that you will get your money in 3-4 days. I am now really feeling cheated. They are playing around me by cheating me. It's been 14 days now from the date of cancellation but I have not received my refund amount. It was cancelled on 14/10/15 only. Please see to my problem and update me on this case. To remind you, the order id is- "36646"

I ordered "Park Avenue Combo" from Gifts by Meeta on 16 Sept. 2014. They charged Rs. 1549 for this combo. When we received that combo we find the price written on that box of Combo was Rs. 649. We also confirmed price of that product from other sources. We called up but they didn't reply. We send mail regarding this issue and asked them to get their stuff back and return our all money. They promised to do the same but still they have not taken any step in this direction. "Gifts by Meeta" cheated us. Please do the needful. Order No. 14326 Order Date- 16/9/2014