India Today / Bagittoday — Non receipt of assured gift on subscription for business today

Address:

Kozhikode, Kerala, 673015

I had subscribed for business today in september 2016 with subscription no bt 1705681. At the time of subscription i was offered a free gift of mobile power bank. When i contacted their customer care service in dec 2106 i was told that the gift was sent through courier but was sent back due to incorrect address and i was asked to send the detailed address by email. I had then sent my full address by mail more than once but no response. On feb 2017 i sent a detailed complaint and also detailed address by speed post to them 'still there was no response. Susequently i contacted their customer care executives twice but with no result. I am still to receive the gift