[Resolved]  IndiaBulls — 13 days gone but my amount not refund by dhani indiabulls

I do my transaction dhani cashback card registered mobile no [protected] of rs 1335 at 11:30 around on 12 August 2021 to pay my college fee. The fee submit through eazypay icici bank gateway.

This had been failed but my money Debited from my dhani cashback card.
So that I mailed the icici bank gateway to confirm they received it or not. The reply me after investigation transaction has been failed. Please contact your bank..

I attached mail received by ICICI bank and transaction I'D where it show decline of the transaction. I have to request to you please initiate the refund as soon as possible.
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Sep 30, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2021
IndiaBulls Customer Care's response
Dear Shahzan Mirza,

We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future.

Neha, Team Dhani.
Complaint comments 

Comments

Dear Shahzan,

Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

Neha, Team Dhani.

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