[Resolved]  IndiaBulls — Amount deducted but did not received refund for the same

I did a Transaction on 22nd of June 2021 on MobiKwik which was a failed transaction so they refunded the amount quickly they also emailed me that they have refunded the amount and it will show source account but when I checked Dhani it was showing that the amount is credited but I cannot see in my card or a transaction area so I called the customer service they replied me that they amount in 5 to 6 working days its okay but on 23rd of June Dhani requested me for the first EMI of that amount which I have never used I should I be the EMI of that amount which I have never used please solve this issue as soon as possible otherwise I will have to take any action against the company!
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Aug 10, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2021
IndiaBulls Customer Care's response
Dear Customer,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Regards,
Team Dhani.
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