[Resolved]  IndiaBulls — Bunch Of Fraudsters

Address:

Noida

They Offer Home Loan At Very High Interest Rates. Thankfully I Got A Balance Transfer Done. After Foreclosing My Loan, They Did Not Even Refund Me The Amount That Was Promised To Me And Deposited The Check 1 Week Late Purposely To Charge More Interest. I Have Written More Than 30 Emails In Last 3 Months, But Nothing Has Been Done. Even My Property Documents Have Not Been Handed Over To Me. Never Do Business With Them! They Are Parasites Who Will Suck Your Blood!

Issue No. 1 -

On 18th January 2021, when I foreclosed my Loan with Mr. Akash Pandey in IndiaBulls Noida Branch, my last EMI (Dated 10th January 2021) was considered as INR 20945.69 instead of 23240 and Loan was foreclosed accordingly. The only outstanding was from IndiaBulls and I was supposed to get a refund of INR 5448 from IndiaBulls, since I handed over a cheque of INR 24, 75, 000 and Loan Outstanding was 24, 69, 552.

On 22nd January, my ICICI Bank Account[protected] was debited for INR 2294.31 from IndiaBulls without my consent, which I never authorised. This charged illegal since all Loan Closure formalities were already done.

Since 22nd January 2021, I have written more than 30 emails to IndiaBulls, including their CEO (Mr. Gehlaut) and higher management. The responses I get are from their standard mailbox which sometimes state that they do not have anything outstanding to pay me and sometimes they tell me that they are working on the issue. In their most recent email, they have claimed this account to be Ex-gratia, whereas it is not an EX-gratia amount and something that was charged to me incorrectly.

Issue No. 2 -

On 18th January 2021, when I foreclosed my Loan, I was told that I will get my original documents within 20 days and someone will call me proactively once they are received in the Gurgaon branch. Today, it has been more than 3 months, but I have not got any call from anyone. I have sent several emails to IndiaBulls to provide me with a Name of the contact and his/her phone number, but nothing has been provided to me.

IndiaBulls has given me a lot of pain and caused major harassment from last 3 months for just asking for my basic rights and nothing as an exception. They have been asking me for documents again and again in various formats repeatedly and yet none of them have helped me in any way. None of them even have the basic courtesy of replying to my email and on every email, they copy and paste standard responses and ask me to call your call centre where no one is ever available. Why can't one of them call me instead if they are not able to understand things?

I would request CEPD / RBI to help me with above issue and take an extremely strict action for not doing their due diligence and causing harassment to people who have kept them in business for years by paying heavy interest from their hard-earned money.