[Resolved]  IndiaBulls — cross selling

Address:New Delhi, Delhi, 110059
Website:www.indiabulls.com

Pls note that i applied home loan from indiabulls finance company vide loan ref no. 784609 and 795453 in the month of august even i rcvd the sanctioned letter from them but there were cross selling of insurance mentioned in the same then i asked them to remove it because as per irda it is not mendatory that will have to take the insurance for the loan amount after many chase up they said that we will not give insurance with the same but they get delayed my revised sanctioned letter on[protected] without showing the insurance charges but in the letter amount was excess towards my existing loan balance then i asked them to get this revised with the actual home loan amount then they said will get this revised and the excess amount would be add in your top up loan amount then i said ok to them but when i asked them again to provide the2nd revised sanctioned letter then they denied to provide the same and they are saying now that you will have to purchase the insurance. And then i asked them that while making the payment to you against the charges demanded by you i paid the charges for processing fee and you said now there is no need to purchase the insurance as you have paid the charges as per demanded by us then i said ok to them. Now they are demanding the same that you will have to purchase our insurance policy otherwise they could not provide me loan which is very bad even after i paid the loan transfer charges cum processing fee etc etc charges towards the home loan as well as for top up in month of september 2017 but till time they have not disburse the loan as of now. So pls i request you to file my complaint against indiabulls so that my loan could be disburse as soon as possible
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Oct 29, 2017
Updated by Gauravtanwar1987
Pls note that I applied Home Loan from Indiabulls finance company vide loan Ref No. 784609 and 795453 in the month of August even I rcvd the Sanctioned Letter from them but there were Cross selling of insurance mentioned in the same then I asked them to remove it because as per IRDA it is not mendatory that will have to take the insurance for the loan Amount after many chase up they said that we will not give insurance with the same but they get delayed my revised Sanctioned Letter On[protected] without showing the Insurance charges but in the letter amount was excess towards my existing loan balance then I asked them to get this revised with the actual home loan amount then they said will get this revised and the excess amount would be add in your Top UP LOAN Amount then I said ok to them but when I asked them again to provide the2nd revised Sanctioned Letter then they denied to provide the same and they are saying now that you will have to purchase the Insurance . And Then I asked them that while making the payment to you against the charges demanded by you I paid the charges for processing fee and you said now there is no need to purchase the insurance as you have paid the charges as per demanded by us then I said ok to them. Now They are demanding the same that you will have to purchase our insurance policy otherwise they could not provide me loan which is very bad even after I paid the loan transfer charges cum processing fee etc etc Charges towards the Home loan as well as for Top Up in month of September 2017 but Till time they have not disburse the loan as of now. So pls I request you to file my complaint against Indiabulls so that my loan could be disburse as soon as possible
Complaint comments 

Comments

Dear Customer (Gauravtanwar1987),

We apologize for this experience. We are keen to resolve this at the earliest, our team has been notified and will connect with you soon for assistance in this regard.
Dear Customer (Gauravtanwar1987),

We understand that our team has connected with you in this regard. Please let us know if we can help you with anything else.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiaBulls
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2692
    Pending
    273
    Resolved
    1513
    IndiaBulls Phone
    +91 12 4668 2810
    +91 12 4668 2812
    +91 12 4668 2851
    IndiaBulls Address
    Indiabulls House, 448-451, Udyog Vihar, Phase-V, Gurgaon, Haryana, India - 122001
    View all IndiaBulls contact information