[Resolved]  IndiaBulls — Dhani app no reply

Address:Indore
Website:dhani app

I have dhani one freedom card i did below transactions

26 july 499 rs (i cancel order and refund in card again, i paid first emi 167 already which i not use)
amazon Refund Reference # 30005412081207172670822 (refund on 31 july)

31 july 499rs (i cancel order and refund in card again, i paid first emi 167 already which i not use)
amazon Refund Reference # 30005412151212002680913 (refund to card on 7aug )

why pay emi if i not use it and refunded to card already

2 aug 423 rs (i use it, 141 paid, 141 paid + 140 pending)

4 aug 126rs (iuse it 42 paid, 42 paid+ 42 pending)

4 aug 50rs (17 paid, 17 paid +17 pending)

25 july subscription fees i paid 199 already - as i not use card bcas os this issue so why add this
24 aug subscription fee 199 pending as i not use card bcas os this issue so why add this

why i pay for whic i not use,

my total spend is 423+126+50 = 602 and 197 i paid already

why i pay emi for first whic 499 & 499 whic i not use

kindaly clarify me or call me [protected][protected] gopesh
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Dec 8, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2021
IndiaBulls Customer Care's response
Dear Customer,

We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

Neha, Team Dhani.
Verified Support
Nov 03, 2021
IndiaBulls Customer Care's response
Dear Customer,

Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

Neha, Team Dhani.
Dec 08, 2021
Updated by Gopesh1
pls call me 12-2 pm anytime
Verified Support
Dec 10, 2021
IndiaBulls Customer Care's response
"Dear Customer,

Our team tried to contact you but could't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

Jatin, Team Dhani"
Dec 11, 2021
Updated by Gopesh1
pls call me now i want to apy
Dec 11, 2021
Updated by Gopesh1
[protected] only my concern is as my probme not resolved from start so why 199 +199 membership fee charged
Dec 11, 2021
Updated by Gopesh1
kindaly waive off it and update so i can clear dues
Dec 11, 2021
Updated by Gopesh1
i got call from [protected] and ask for otp pls help me
Dec 11, 2021
Updated by Gopesh1
one o[censored]r number mentino in website app[protected] also not working
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