[Resolved]  IndiaBulls — Dhani freedom one card subscription fees waive-off and account close related,

Respected sir and madam, 🙏

Everytime denied my request this dhani agents,

Loan Account Number: CL11071597

i already lot's of request to dhani one freedom card subscription fees waive-off,

but indianbulls dhani agents asking me first you pay ₹ 2118 subscription fee before you canceled this service,
I have not been using this dhani one freedom card service for 6 months,
(fees 353 * 6 months ),
but
every month this dhani company dhani one freedom card subscription fees levied to my account,
and depositing recent 3 months ECS/NACH To my bank account from indianbullsdhani,

why, this dhani cheated me, 😡

dhani agents asking me first pay your subscription fees.

dhani agents tell to me ofter you pay subscription fees, you can able to cancel your subscription plan

I knew I had to pay a subscription fee only if I used this service, but now
i don't know, I didn't know I had to pay a subscription fee without using Dhani one freedom card,

please help me to waived-off my dhani one freedom card subscription fees,

I'm not using this indianbulls dhani service.

I'm unable to pay my subscription fees,

I'm facing lot's of financial problems now,

i urgently needed my subscription fees waive-off only,

I'm disappointed from this service, 😕😔

This is possible with your dhani Department but your dhani refuse my request for money,

I'm employed, my family facing lot's of financial problems now,

Waive-off and cancel my plan,

This is possible with your dhani Department but you refuse my request for money,

sorry about this,

i raised my issues to nodal department and nbfc

Please view screeshot images,
+2 photos
Was this information helpful?
No (2)
Yes (0)
Dec 9, 2023
Complaint marked as Resolved 
Resolved
IndiaBulls customer support has been notified about the posted complaint.
Nov 12, 2021
Updated by Dinesh22hr
pay yourself and cancel my dhani one freedom card plan permanently,
Verified Support
Nov 15, 2021
IndiaBulls Customer Care's response
Dear Customer,

We would like to inform you that we have shared the resolution to your Email ID. Do let us know for any assistance required in future.

Neha, Team Dhani.
Nov 20, 2021
Updated by Dinesh22hr
Respected sir and madam,

i paid my subscription fees without using this service

I'm Requesting you...

please reverse me ₹ 500 to my account, (gift/cashback)

In order to provide you a one-time resolution to your concern we need below information

a. Transaction date and time : 16/11/2021
b. Transaction place: PAYTM
c. Transaction amount: ₹ 2118
Verified Support
Dec 01, 2021
IndiaBulls Customer Care's response
Dear Customer,

We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

Neha, Team Dhani.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiaBulls
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2692
    Pending
    273
    Resolved
    1513
    IndiaBulls Phone
    +91 12 4668 2810
    +91 12 4668 2812
    +91 12 4668 2851
    IndiaBulls Address
    Indiabulls House, 448-451, Udyog Vihar, Phase-V, Gurgaon, Haryana, India - 122001
    View all IndiaBulls contact information