[Resolved] IndiaBulls — Dhani loan preclosure problem

krteja

Sep 1, 2021

Address:

Karimnagar

Wanted to preclose dhani loan..so approached dhani office in karimnagar, telangana. They informed me to deposit amount in their account in hdfc bank and get the challan so they will update and preclose the loan..so we did the same..but no update from them and even sending mails to [protected]@dhani but getting automated responses and closing the issue..already 2 emi debited..I could not figure out what to do..trying this...if this does get resolved then have to file complaints in consumer council

My number[protected]

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Oct 28, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Sep 01, 2021

Updated by krteja Loan acc no..IPERKAR01112648

Verified Support

Sep 03, 2021

IndiaBulls Customer Care's response Dear Ravi Teja,

Please be assured that our team is already working on your concern and will provide you with an update soon.

Neha, Team Dhani.

Verified Support

Sep 18, 2021

IndiaBulls Customer Care's response Dear Ravi Teja,

We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future.

Neha, Team Dhani.

Sep 21, 2021

Updated by krteja Hi

Thank you so much neha for your wonderful support in closing the issue...

You followed me to get it resolved...I am very thankful
.

Regards
Ravi Teja Komuravelli

Verified Support

Sep 22, 2021

IndiaBulls Customer Care's response Dear Ravi Teja Komuravelli,

Your feedback is valuable to us, we will surely notify our team and wish to provide better service in future.

Neha, Team Dhani.