[Resolved] IndiaBulls — Dhani one freedom credit line is not working

papun rout

Jul 23, 2021

Website:

www.indiabulls.com

I am present customer of dhani pay who have got 5000 credit limit with 500 daily limit.All my dues are clear.i paid my emi and subscription fees.still my daily credit limit is inactive.I have written several mail and called several times.still no response and action have taken

Name-papun rout
Register mail [protected]@gmail.com
Phone number-[protected], [protected]

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Sep 3, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2021

IndiaBulls Customer Care's response Dear Papun Raut,

We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

Regards,
Team Dhani.

Verified Support

Aug 03, 2021

IndiaBulls Customer Care's response Dear Papun Raut,

We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

Parul, Team Dhani

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Comments

papun rout

Jul 24, 2021

Issue not resolved.I got a call from customer support unit. Telling that my issue get resolved.when I re login still issue not solved.niether iam able to make any transaction.I had paid the subscription fees.either you refund or extend the subscription month.Even after writing in consumer forum issue not solved

Skafsar's reply, Jul 28, 2021

Mera bhi asa hal hai. Mai 199paid kiya but daily credit limit inactive show hota hai.kiya karu bahi batao

papun rout

Jul 24, 2021

Your customers executive named pallavi cut my call whene I ask to reslove the issue.you service is pathetic.still dhani card is not working.after lodging complaint . Only two platforms remain one in twitter and linkedin.or else I have to go the consumer court