Indiabulls Dhani — regarding unnecessary overdue charges

Address:	Hyderabad, Telangana, 500037
Website:	[email protected]

India bulls dhani is looting people and existing customers i v. Santosh kumar took personal loan in the month of 28/02/2019 loan approved for the amount of 15000 i got in bank 14600 at the rate of 31% loan tender is 12 months there told i have to pay total 16250rs i accepted for that everymonth emi is 1593/rs my due date is every month of 2nd i was paying regularly on time but in the month of sep-2019 i forgotten to maintain balance in my account on 2nd morning instead of morning i was maintained at night indiabulls dhani backend team updated overdue charges and late payment i paid overdue charges and late payment charges also. Again in the month of october-2019 there have charged me overdue charges of 472 rs aftermainting sufficient balance in my account also before 8am on 2nd of october-2019 i was shocked immediately i called customer number and spoke to them about these issue there told sir are you maintained sufficient balance i told yes to them and asked the quire at wat time you debit the emi amount there told everymonth 1st after 12 o clock it will be auto debit i said fine. Again in the month of nov-2019 i was maintaining sufficient balance in my account on first night at 11o clock but still it's when iam checking with customer care and in app it's showing overdue charges after maintaining sufficient bal also i called customer care of indiabulls everytime there tell we are forwarding to our backend team and due to server issue cock and bull stories but there is no resolution from there end i need compensation for the same asap... And also properly updation or else i will file a complain in consumer court
Details.

Name : v santosh kumar
Pl no: iperhyd01874366
Contact no :[protected]