[Resolved] IndiaBulls — duplicate loan

[Resolved] IndiaBulls — duplicate loan

H Hrithik Padamata

I have 2 loans with the same amount! I used credit line once but the loan amount was repeated twice! Dhani has duplicated my loan with a different date and now they deducted my money from bank twice! The loan account 2 is a duplicate of loan account 1. Dhani is looting us! I got a email quoting "idhadel08788166" loan amount has been transferred to my account where as i haven't got any money in my bank and they auto debited my money without intimation and your customer care wont work. I have emailed you 10 times since april but i haven't got any properly reply from you! Loan account 1 : idhadel08778608 Loan account 2 : idhadel08788166 They both are with same amount but with different emi's. Hrithik +91 [protected] Hrithik. [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Aug 10, 2021 Complaint marked as Resolved IndiaBulls customer support has been notified about the posted complaint. Verified Support May 07, 2020 IndiaBulls Customer Care's response Dear Hrithik, We request you to allow us some time. Our team is looking into it and will update you to the earliest. May 12, 2020 Updated by Hrithik Padamata How many days it will take to resolve my issue? its been more than a week! now in the loan section the duplicate loan is showing as closed and the there is refund till now? and i have already paid emi manually through dhani pay and you have auto debited again! and there is no update yet about that refund also! Verified Support May 14, 2020 IndiaBulls Customer Care's response Dear Customer, This is taking longer than usual. Please allow us some more time request your patience in the interim. May 15, 2020 Updated by Hrithik Padamata Hi Dhani, i have got a refund of rs 558 for the auto debited emi for my loan to dhani pay app.thanks for that and i have a doubt that if i again repay my loan manually from dhani app will you auto debit from my bank again? and how can i stop auto debit completely? and what about the refund of the duplicate loan of rs 976? when will i get the refund of that amount? Verified Support May 16, 2020 IndiaBulls Customer Care's response Dear Customer, Sorry for delay, We would like to inform you that Rs.558 has been credited in your Dhani Wallet. Do let us know if you need any assistance in future. May 17, 2020 Updated by Hrithik Padamata Hi, What about this loan idhadel08788166 ? when will i get the refund? This loan amount was credited to my bank but you have auto debited it! this loan amount was not credited in my bank. but you guys took back that loan amount via auto debit ... May 22, 2020 Updated by Hrithik Padamata Dhani any update?/ Sep 30, 2020 Updated by Hrithik Padamata Update? Verified Support Oct 26, 2020 IndiaBulls Customer Care's response Hi Hrithik, We hope that your issue has been resolved. For further concerns/queries kindly write back to us.
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