[Resolved] IndiaBulls — emi got debited twice | |||||
Dear sir... In december 2019.. An agent came to me to recover that months emi and i have transfered him through phonepe and on the same the day the emi got debited from my bank account too. I have asked the agent about this and he says he will transfer the amount now and then but its been 10days nearly and im not getting any amount. What should i do now and please take necessary action on the agent because i think he has used the amount which i have transfered.. I have attached a photo of my account statement Please kindly do the needful.. Thank you Was this information helpful? | |||||
Feb 7, 2020 Complaint marked as Resolved IndiaBulls customer support has been notified about the posted complaint. Verified Support Jan 07, 2020 IndiaBulls Customer Care's response Dear RAZZAK sheik, Apologies for the inconvenience. We request you to share your contact number so that we can help you in a better way. | |||||
 4 Comments | |||||
Comments
My Loan amount is closed even though EMI had deducted from my account along with cheques bounce charges of 1100/- .what kind of service is this ..why should I suffer.I have to repay my another loan now who is responsible for that .
Registered no:[protected]
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Registered no:[protected]
IndiaBulls Customer Care's response, Aug 25, 2021
Verified Support
Dear Bhanuprakash,
Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.
Neha, Team Dhani.
Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.
Neha, Team Dhani.
BhanuprakashBoodi's reply, Aug 30, 2021
It’s almost a week gone but I haven’t received my refund..I didn’t expected this kind of service from “Indian bulls”
Expecting my refund asap.
Expecting my refund asap.
IndiaBulls Customer Care's response, Aug 30, 2021
Verified Support
Dear Bhanuprakash,
Please be assured that our team is already working on your concern and will provide you with an update soon.
Neha, Team Dhani
Please be assured that our team is already working on your concern and will provide you with an update soon.
Neha, Team Dhani
BhanuprakashBoodi's reply, Sep 2, 2021
No one in the customer care are responding properly, when ever i am calling customer care simply saying to call again or else disconnecting the call, this is not fair it’s almost 12 days has completed but I didn’t got any solution …Dhani customer care service is disaster
IndiaBulls Customer Care's response, Sep 4, 2021
Verified Support
Dear Bhanuprakash,
Please be assured that our team is already working on your concern and will provide you with an update soon.
Neha, Team Dhani
Please be assured that our team is already working on your concern and will provide you with an update soon.
Neha, Team Dhani
What kind of drama is this, does it really takes 22 days to address the issue … you don’t even bother about the customer issue’s…Indianbulls customer service is worst ..
1)Complained through mail no one responded
2)Complained through Customer care no one responded
Now tell me what to do ….
1)Complained through mail no one responded
2)Complained through Customer care no one responded
Now tell me what to do ….
IndiaBulls Customer Care's response, Sep 14, 2021
Verified Support
Dear Bhanuprakash,
Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.
Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.
BhanuprakashBoodi's reply, Sep 16, 2021
My contact number:9985431262
Alternate no.:7013506800
Alternate no.:7013506800
BhanuprakashBoodi's reply, Sep 21, 2021
One Month has over and no one solved my issue, and even customer care also not bothering about my issue ..the biggest mistake which I ever made is to believe the “Indian bulls-Dhani “ company.., deducted 10k from my account unnecessarily and making me follow up for the same..I was in continuous follow up for the refund but no one is responding . I am completely fed up with the organisation..can somebody guide me what to do ..
IndiaBulls Customer Care's response, Sep 28, 2021
Verified Support
Dear Bhanuprakash,
Your feedback is valuable to us, we will surely notify our team and wish to provide better service in future.
Neha, Team Dhani.
Your feedback is valuable to us, we will surely notify our team and wish to provide better service in future.
Neha, Team Dhani.
One Month has over and no one solved my issue, and even customer care also not bothering about my issue ..the biggest mistake which I ever made is to believe the “Indian bulls-Dhani “ company.., deducted 10k from my account unnecessarily and making me follow up for the same..I was in continuous follow up for the refund but no one is responding . I am completely fed up with the organisation..can somebody guide me what to do ..
IndiaBulls Customer Care's response, Sep 24, 2021
Verified Support
We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.
BhanuprakashBoodi's reply, Sep 28, 2021
Thank q so much Neha.. really impressed towards your commitment.. Yes as discussed in the call, I received the refund amount which was deducted twice .. This credit goes to you only, I had complained in the various platforms but you was the only person responded towards my issue, actually I lost my belief and thought that I am not going to get my refund but finally I got it
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