[Resolved] IndiaBulls — I am unable to pay my 5th emi recovery agent giving deadline which cannot be met, | |||
I got loan from Dhani with more great feelings of such service availed on phone for loan. After 1 or 2 month i tried to make prepayment but Dhani policy says no prepayment for 6 month complete. But the loan tenure is for 6 months means that there is no option for prepayment to close the loan, i requested Dhani to help me closing the loan as i told them i will definitely face the financial problems during my 5th or 6th Emi. but now its 5th month as i said the problems standing on my shoulder and i am in very bad situation with financial. Recovery agent contacted me and i promised date till 20th of December which i thought i can get my money from my other business people. but due to Christmas and new year no payment released by the company. i sold my mobile phone for living and managing to go to office and come home. that is the main source of income for now. Recovery agent contacted me and given me a final deadline of 24th of December. so now i am sleepless and not feeling to eat due to heavy panic or frightened due to facing recovery agents. i am sorry for the delay of my emi. i need time till end of this month so i can arrange money from salary so i will make the payment and in next 5 to 6 days of January the loan is getting complete and i will be very delighted for this. I plead/beg dhani to allow me time till end of this month, if recovery agent stands at my door tomorrow 24th of december and force for payment then my mother will serious fall into heavy health issue as she cant see me facing such situation. i tried email to customer support requesting the same yesterday but i have not heard anything from them. Please help me from not getting disrespect by anyone from dhani recovery agent in front of my neighbors or my family. Please help me and understand i have no money and i have no where to seek help from. Loan Account Number: IPERCHE01119067 Email Address: [protected]@gmail.com Was this information helpful? | |||
Dec 24, 2018 Complaint marked as Resolved good. IndiaBulls customer support has been notified about the posted complaint. Verified Support Dec 26, 2018 IndiaBulls Customer Care's response Dear Aman, We are sorry you feel this way. Please be assured that our team is working on your concern and will reach out to you shortly. Verified Support Jan 09, 2019 IndiaBulls Customer Care's response Dear Aman, Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with the suitable timings so that we can assist you further on this. | |||
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Dear Kamal,
We hope your concern is resolved. Feel free to get in touch with us if further assistance is required.
We hope your concern is resolved. Feel free to get in touch with us if further assistance is required.
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