IndiaBulls — lan no: hhlgrg00206178, complain against ibhf limited collections department

Address:Gurgaon, Haryana
Website:Indiabulls Housing Finance Limited

I am rahul sharma and i have a serious complain against your indiabulls home loan collections department. I got a rs.2000000 amount as home loan for buying a flat in supertech golf village project in noida location in nov, 2014. The loan was on a subvension repayment scheme thus i started paying the principal amount starting jan, 2018. Unfrotunately i lost job in that period and since. I have been paying emis regularly (However couldn't pay on exact due date) and my emi payments are clear till sept, 2018. My emi due date is 10th of every month and due to no upfront income currently i arrange money from different limited resources somehow and add it with the interest amount paid to me by property builder supertech every month and send the emi to indiabulls. Since the beginning of the repayment period your collections department harrasses me every single month on calls and today they have informed me that they are coming to my home address and will meet me (Specially a person with the name sanjay from your collections departmet). I am not sure if they want to harass me yet again so i am sending this complaint letter to you. Please take it seriously as i am already cooperating with the bank as much as possible. If no positive action is taken on this complaint then i would have to transfer my loan to another bank. I am in a situation where i am trying to get the things sorted and trying to arrange income options so that i could take care of all your concerns in future so i expect help from you in the form of cooperation with me and that will allow me to get back onto my feet and continue business with ibhfl for a long time, thanks
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Dear Rahul,

Apologies for the inconvenience caused to you. We have noted your issue and are working on the same. Please allow us some time to get back to you.
I am trying to close my personal loan from 20 Oct but . there is no response from your end. I am very disappointed from your service. since I have inform you to on 20 Oct 2018 but there is no response your end and I will not pay extra interest amount since 21 because as per your customer care . foreclosure process will take time 24 to 48 hour.
IndiaBulls Customer Care's response, Nov 1, 2018
Verified Support
Dear Navneet,

We would like to connect with you in this regard. Request you to share your contact number or loan account number so that we can address the concerns raised by you.
IndiaBulls Customer Care's response, Nov 9, 2018
Verified Support
Dear Navneet,

We hope your issue is resolved. Do let us know if any assistance required in the future.
Dear Rahul,

We haven't heard back from you. Request you to share your contact details so that we can assist you further.

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