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[Resolved]  IndiaBulls — Money was deducted from my dhani pay wallet but not transferred in my bank account

Sir today at 11:55Am I make a transaction of 140 rupees from my dhani pay wallet to my paytm payment bank account but money was not transferred, as money was deducted from my dhani wallet but not transferred in my bank account
Sir kindly please resolve my issue as soon as possible...thank you
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Sep 13, 2021
Complaint marked as Resolved 
Sir today at 11:55Am I make a transaction of 140 rupees from my dhani pay wallet to my paytm payment bank account but money was not transferred, as money was deducted from my dhani wallet but not transferred in my bank account Sir kindly please resolve my issue as soon as possible...thank you
Sep 13, 2021

Complaint Status

IndiaBulls customer support has been notified about the posted complaint.
Sep 13, 2021
Updated by Ayushdhar55
Sir this is transaction image

Verified Support
Sep 14, 2021
IndiaBulls Customer Care's response
Dear Customer,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Neha, Team Dhani.
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Money got deducted from wallet but not showing in bank account. The transfer was showing successful from app but i didn't received money. I made the transaction on 30 sept. Thursday night but i didnt received the money yet after 4 days. Please resolve.
IndiaBulls Customer Care's response, Oct 5, 2021
Verified Support
"Dear Ishika

We're extremely sorry for the experience you had with us, at Dhani we always wish for you to have a pleasant experience. We will quickly align our executive to solve this issue, meanwhile, please share your details with us via private message and we will look into this.

Leeann, Team Dhani"
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