IndiaBulls — Non production of LOD

Address:

Kolkata, West Bengal, 700103

I wanted to transfer my home loan from Indiabulls to Bajaj home loan. I am paying interest at a rate of 9.25% to India Bulls whereas bajaj home loan is offering an interest of 8.6%. For this I needed a LOD from India Bulls. Without LOD my loan will not be processed. I had applied for LOD at India Bulls office at park street in second week of February 2017 against my home loan a/c no. HHLKOL00138589, HHLKOL00135878 and HHLKOL00261917. But the same have not been furnished yet. At the time for applying for LOD the officials at India Bulls office had assured that it will be provided within 15 days. I tried contacting it's Customercare executive on its toll free no. [protected] several times but couldn't connect to the customercare executive.
For this reason my loan with Bajaj Home Loan is pending and I am paying EMI of around 5000 more every month. Kindly help me to get the LOD as early as possible

Regards
Manoj Kr Paswan