[Resolved] IndiaBulls — Onefreedom Card. Amount of 2537 deducted from my wallet automatically towards dues | |
An amount of 2537 deducted from my wallet towards outstanding and I have paid around extra 4200 the same day to close account as early as possible. But the amount of 2537 is not reflected in my account and they have never responded to my emails. The customer care is the most arrogant and irresponsible fellows I have ever seen. They cut the call abruptly when they cannot give a solution and just speak like parrots releating the same thing again and again. They have been harrasing me daily from past 1 month to pay the dues. One of the customer care member even said that dhani cannot debit amount automatically from my wallet which is utterly false. Irony is that the subscription fee of 600 is added every month on top of the already paid dues(not reflected). If they had given me the solution I would have closed my account before two months itself. They are running a big fraud and they never respond properly. My mail if is [protected]@gmail.com Was this information helpful? | |
Dec 27, 2021 Complaint marked as Resolved IndiaBulls customer support has been notified about the posted complaint. Verified Support Nov 18, 2021 IndiaBulls Customer Care's response Dear Customer, Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you. Neha, Team Dhani. Verified Support Nov 20, 2021 IndiaBulls Customer Care's response Dear Customer, Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you. Neha, Team Dhani. | |
1 Comment | |
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I did not give any number at the first place. I have given my mail id. I think it's of no use explaining to you guys because I have explained the problem 100 times already and got no response.
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