[Resolved]  IndiaBulls — Paytm rent payment failed but my refund in dhani wallet not received yet.

I used paytm app for rent payment through dhani cashback card.
my rent payment was failed and paytm successfully refund money to dhani app but money is not reflecting in my wallet.

Transaction amount:- 2000
My registered dhani number :-[protected]

Please dhani customer support contact me at :[protected]
Was this information helpful?
No (1)
Yes (1)
Aug 15, 2021
Complaint marked as Resolved 
I get my refund
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2021
IndiaBulls Customer Care's response
Dear Jignesh,

We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

Pooja, Team Dhani. "
Aug 08, 2021
Updated by Jignesh23
My money is not refunded yet. Please dhani team help me with that
Verified Support
Aug 15, 2021
IndiaBulls Customer Care's response
Dear Customer,

Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

Neha, Team Dhani.
Complaint comments 

Comments

i was trying to add money from dhani wallet to my paytm wallet order failed money deducted from dhani then paytm refunded back the amount to dhani but still dhani wallet not credit back that amount not reflecting into dhani wallet! there is no option for help/support for any transaction made in dhani they not providing support at all i m never pay my dues if they not refund that amount back it was Rs.1499

my dhani registred no. is [protected]

IndiaBulls Customer Care's response, Oct 22, 2021
Verified Support
Dear Customer,

Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

Neha, Team Dhani.
We have made a transaction through paytm and that transaction was failed and amount was refunded by paytm but it didnt reflect in dhani wallet.kindly assist me.
Number-[protected]

IndiaBulls Customer Care's response, Nov 2, 2021
Verified Support
Dear Customer,

We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

Neha, Team Dhani.
I have made a payment through paytm using Dhani card wallet and the payment was failed and money was refunded by paytm but Dhani card wallet wasn't being refunded
Mobile number - [protected]

IndiaBulls Customer Care's response, Dec 2, 2021
Verified Support
Dear Gayatri Byrraju,

We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

Neha, Team Dhani.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiaBulls
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2692
    Pending
    273
    Resolved
    1513
    IndiaBulls Phone
    +91 12 4668 2810
    +91 12 4668 2812
    +91 12 4668 2851
    IndiaBulls Address
    Indiabulls House, 448-451, Udyog Vihar, Phase-V, Gurgaon, Haryana, India - 122001
    View all IndiaBulls contact information