IndiaBulls — preclosure charges against home loan & mortgage loan

Address:

600107

Hi,

My home loan account no. Are hhlann00356323, hhlann00356336, hhlann00367173 & mortgage acct no. Is hheann00367129. I wish to get a loan transfer to idbi bank

I have been given to understand that as per rbi, prepayment of home loans are not to be charged a foreclosure fee, but the customer service suggested that india bulls does charge 2% for home loan & 5% for mortgage loan.

We have taken a home loan & a mortgage loan from india bulls housing finance almost a year back at around 8.4% & 10.5% roi but now from past 1 year they have increased the roi 4-5 times to 11.5% & 12.8%.

When we are giving a complaint through mail or by going to their office there is no response at all or else they just say that its management decision & nothing could be done.

We've even tried reaching the india bulls higher officials through mail or call but there is no response from them also.

We’ve been getting calls to get a new home loan from india bulls itself & they are offering the new customers at 8.8% only.

This is a cheating which is been done with existing customers.

Kindly help us to resolve the issue asap.

Regards,
Tarun bhatia
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