[Resolved] IndiaBulls — Refund amount not credited | |
My self Ankit Chouhan, on 2nd September 2021 I purchased three item from amazon and payment was done through Indiabulls dhani app wallet, amount paid was 24391rs but due to faulty item one item worth rs22883 was returned and on 8th September amazon and refunded the amount with SOWAOBF20000KSM3PK4L and was told should reflect in the dhani wallet in 3-4 days as payment was through that get way. I called several times to coustomer care they will reflect soon, mailed several times, but due to poor service of the company I didn't got reply til now. Kindly help me My details Ankit Chouhan Contact no.-[protected] Was this information helpful? | |
Nov 19, 2021 Complaint marked as Resolved I got call from company next and asked details about amount and they told that we had escalated your complaint, 4th day I got refund
Thanku IndiaBulls customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Dear Ankit Chouhan,
Please be assured that our team is already working on your concern and will provide you with an update soon.
Neha, Team Dhani
Please be assured that our team is already working on your concern and will provide you with an update soon.
Neha, Team Dhani
IndiaBulls Customer Care's response, Nov 20, 2021
Verified Support
Dear Ankit Chouhan,
We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.
Neha, Team Dhani.
We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.
Neha, Team Dhani.
61%
Complaints
2692
Pending
273
Resolved
1513
View all 2692 IndiaBulls reviews & complaints
+91 12 4668 2810
+91 12 4668 2812
+91 12 4668 2851
Indiabulls House, 448-451, Udyog Vihar, Phase-V, Gurgaon, Haryana, India - 122001
View all IndiaBulls contact information
We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.
Neha, Team Dhani.
8000577255