My order no: 362666.
I have placed an order for cake in indiacakes.co. Website for rs:1260 on 29 september 2020 at 12.30pm. And this includes extra payment for the same day delivery. At first they mentioned as the order will be delivered by the same day by 5.30pm. As i dint recieve the order i called back to their representative for 3 or 4 times but yet they told me that they will deliver my order by 8pm for sure.in my last call they informed that they cant deliver by today but by tomorrow, so i decided to cancel my order since i have paid the same day delivery fees too and i requestes for a refund of money, but they sent me a mail that the refund will be issued in the form of coupon only. Here the fault is by their side, i have mentioned this to their representative too. So i only want my money as refund not the coupon as the fault is theirs.
They are not even responding my calls and they asked me to mail me.. Bur they blocked my mail and rejected it.
O please kindly take necessary action as early as possible.
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