IndiaCakes.com — amount has been deducted from the credit card but yet not receive any cake

Order no.350113. I have order a cake on 4th may, 2020 amount has been dedeucted 490.50 rupees. But no respond from the customer care executive they are not receving my calls and in the chats said you will get a coupon you can order within one year. Are this guys are mad!! I want my money in my credit card only i dont wanna order an shi* from this website. Or else i will filled a complaint against company and ms. Shweta who is an executive. Fraud website never order any thing from this website.