IndiaCakes.com — Cake Delivery and No refund

Address: Pune

Website: Indiacakes.com

The company is highly unprofessional, doesn't even listen to the problem, and is incapable of providing any solution if it happens.

1. I ordered a cake for delivery to Sri City on 5th Mar - three days prior. Order No is 22113301
2. On the day of delivery I was told I needed to pay INR 275 since the delivery was not in the usual range - this was shocking because the website takes in a PIN code and then allows you to order
3. After paying the amount I was told they cannot deliver - that too after following up many many times.
4. I asked for a full refund and after a few days I got a coupon forcing me to go through the same trauma because I have only one person to deliver a cake to - that too in Sri City - and they could not deliver there.
5. Please help me to get my refund in CASH (same as method of payment - via bank) NOT COUPON since I cannot use it and they cannot provide the service.