IndiaCakes.com — Cake not delivered and non refund issue of order no 508612

Address:

Pune

Non Delivery - Refund
I have ordered cake in through indiacakes.com for 15 jan2021 was the delivery date and still not yet received, and out of 1 they took additional delivery charges too. I have chatting with customer support, once i send the order details they will not reply. I have sent so many mail to then no reply. how can i get the refund the cash.