IndiaCakes.com — Cake not delivered, neither they are responding to any emails

Address:

Kharghar

They are running a fake portal. Their claim is to provide free delivery on cake orders.
I have ordered a cake and completed the payment. Once the order was placed, after an hour later they asked me to pay a delivery charge of 250/-. This is utter nonsense, if there was any delivery charge it should have been intimated before hand and not after the order was placed.
I denied their payment request and replied to their email and asked them to refund if they can't deliver.
After which neither they replied on email nor they are responding to the chatbot available on their portal.
They are running a fake portal which is utter disgrace. Report this to consumer forum and get their portal down so that this kind of fraud doesn't happen with any other consumer.