IndiaCakes.com — cake not delivered on time

Address:

Maharastra, Pune

Hi, i have ordered cake on 29th april 2020 in india cakes pvt ltd website and i have paid about of 499.00 for the same. Cake was suppose to be delivered on time i. E., 29thapril2020 anytime in the day. (Since i have opt out for normal day times to deliver). The day went off, but i didn't received product from the india cakes company.

I called customer service number on 29thapril2020, they said will deliver before 8:00pm on the same day — not done.

I called after 8:00 pm on 29thapril2020, they have closed the services, this was the answer i got in voice message.

On the same day i have sent voice message thrice, i didn't get any repapnce form the respective company.

Next day 30thapril2020, i called again, they said, they will deliver cake today i. E. Sl, 30april2020. (Cakse suppose to deliver yesterday).

I have asked for money refund, but india cakes will return the offr coupon insted money back. Finally had a conclusion and asked to deliver cake on 30thapril2020 at least.

Today is may 01st2020. Cake is not yet delivered. Have raised complaint many times but no response.

Could you please take this case. 318 compalts register against india ckaes til today!! I have seen in consumer complaints forum. This could be the 319 compalaint. Please take necessary action.