IndiaCakes.com — Deceitful policy

Address:

Kolkata 700047

It happened with me in all the two transactions that I made so far with Indiacakes.com.
The website shows FREE DELIVERY. The moment order is placed & subsequently payment is made online - you receive a SMS asking for additional Rs 100 as delivery charges, otherwise the order would be blocked. (Perhaps) your money will be forfeited if you don't pay the delivery charges.
The support team does not always respond in phone .Even if they respond, it is in a very impolite tone .
No email is also acknowledged or replied.
I took up this matter with directors of indiacakes viz Monit & Bhavana Nagrani through email on 25.May 2021 but neither of them replied.
Finally I paid Rs 100 to get my delivery.
Question is WHY ADVERTISE FREE DELIVERY AND LATER COLLECT DELIBERY CHARGES FRADULENTLY BY TWISTING ARM OF CUSTOMER ? IT IS NOTHING BUT A SORT OF BLACKMAILING.
Always discard fraudsters like INDIACAKES.